To manage the Sales force responsible for the sale of individual life products and small to medium corporate business.

CUSTOMER CONSULTANT - Stanbic Bank Kitgum BranchProviding a readily available service-focused, knowledge and experienced point of contact for new and existing customers. Ensure that customer’s banking needs are identified and fulfilled efficiently and cost-effectively, while managing the risk associated with new accounts, mandates and specimen signatures. Maintain a high level of integrity and ethical standards.KEY RESPONSIBILITIESCustomer Service• Identify customer… Show more CUSTOMER CONSULTANT - Stanbic Bank Kitgum BranchProviding a readily available service-focused, knowledge and experienced point of contact for new and existing customers. Ensure that customer’s banking needs are identified and fulfilled efficiently and cost-effectively, while managing the risk associated with new accounts, mandates and specimen signatures. Maintain a high level of integrity and ethical standards.KEY RESPONSIBILITIESCustomer Service• Identify customer needs effectively and open new accounts accordingly• Cross-sell products effectively• Ensure that customers are fully informed of their rights and obligations to the bank• Ensure that customers are assisted efficiently within the time frame laid down for particular transactionsCredit• Implement all required steps and controls when opening accounts to minimize risks associated to new business• Gather complete and accurate data for opening of loan accounts and granting facilitiesBusiness development• Increase branch advances by responsible lending practices• Report statistics for reactive sales correctly and timeously• Sell the banks products reactively and pass on sales leads to the applicable areas Show less

Provide an efficient cost effective and technically proficient credit support service to business banking market borrowers, with a strong focus on risk management and early identification of potential bad debts (in partnership with credit modules and retail credit), thereby freeing the frontline to focus on fulfilling the needs of creditworthy customers.