Otis Lyles Email and Phone Number
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Otis Lyles is a IT Professional at PioneerRx Pharmacy Software. He possess expertise in customer service, microsoft office, microsoft excel, leadership, team building and 27 more skills. Colleagues describe him as "Otis is one of the best individuals and co-workers I have had the privilege to work with. He has a great and welcoming personality that allows him to fit into any team. Otis stepped in as the Product Trainer and to assist with building out the Product Training organization. Otis took the lead and did an exceptional job creating a robust product resource library for our users. These resources included written guides, video guides and in-app walkthroughs. His attention to detail and quality, helped to create thorough and user friendly resources. Otis also did an excellent job leading user training sessions and gathering feedback. He would be a great asset to any Product Training or Product team looking for passionate and dedicated people."
Pioneerrx Pharmacy Software
View- Website:
- pioneerrx.com
- Employees:
- 205
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Account ManagerPioneerrx Pharmacy Software Jan 2024 - Present -
Product ManagerSpartan Technology Solutions, Inc. Apr 2023 - Nov 2023United StatesManaged support team resolving customer issues including case management, reporting, court interfaces, financials, and marriage license modules. Assisted product managers with business analysis and customer implementation. Managed the Quality Assurance team to test the case management system effectively. Developed process workflows, user guides, and procedural documentation to assist with standardization. -
Project ManagerLyles Management Oct 2022 - Mar 2023United States
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Product TrainerMedly Jun 2022 - Sep 2022United StatesCoordinated weekly training sessions for 15 – 25 pharmacy users in the use of reporting, ordering, billing, and prescription processing modules.Assisted product managers and development teams with the configuration of new system functionality.Generated reports in business intelligence modules to assist with the achievement of KPIs.Developed process workflows, user guides, and procedural documentation to assist with standardization. -
Product AnalystRedsail Technologies, Llc Oct 2021 - Jun 2022RemoteGathered business requirements from stakeholders for the deployment of pharmacy UX interfaces.Generated ad-hoc and scheduled reports in the Jaspersoft Studio interface, utilizing UXPin.Assisted the project management team with the development of project plans.Tested system functionality and communicated changes to appropriate stakeholders. -
Quality Assurance TechnicianQs/1 Jul 2019 - Sep 2021Spartanburg, South CarolinaLed daily scrums for 5 different projects, as related to software testing.Created Gherkin test cases using Visual Studio Code and collaborated with testers to identify defects.Managed Virtual Machine interfaces in Hyper-V Manager and ensured continuous up-time.Documented relevant information in a centralized knowledge share platform. -
Customer Support Agent IiiQs/1 Data Systems Aug 2015 - Jun 2019Spartanburg, South CarolinaTechnical support for retail and long-term care pharmacies.Supported multiple pharmacy management systems.Collaborated with VP of Support and Engineering to triage customer issues and assisted developers with testing bug fixes.Helped train pharmacy users on product features including reports (audits, forecasting, drug monitoring, etc.), ordering, billing, delivery, prescription processing and accounts receivable. -
Part-Time SupervisorUps Jun 2013 - May 2015Spartanburg, South CarolinaHuman Resource management Logistics (Data analysis) Time management -
Warehouse AssociateAmazon Nov 2012 - Jan 2013Spartanburg, South Carolina•Seasonal Employee•Maintained daily picking rates•Operated order picker (forklift)•Scanned items to be shipped to customers -
Warehouse AssociateTfe Logistics May 2012 - Nov 2012Spartanburg, South CarolinaLoaded and unloaded trucks, while maintaining daily rates. Also scanned items to be shipped. •Quality Control •Data Analysis
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Student AthleteUniversity Of South Carolina Upstate Aug 2011 - May 2012Spartanburg, South CarolinaCompeted in Track & Field for 3 events. The events are: men's shot-put, hammer, and discuss.
Otis Lyles Skills
Otis Lyles Education Details
Frequently Asked Questions about Otis Lyles
What company does Otis Lyles work for?
Otis Lyles works for Pioneerrx Pharmacy Software
What is Otis Lyles's role at the current company?
Otis Lyles's current role is IT Professional.
What is Otis Lyles's email address?
Otis Lyles's email address is ol****@****qs1.com
What is Otis Lyles's direct phone number?
Otis Lyles's direct phone number is +186425*****
What schools did Otis Lyles attend?
Otis Lyles attended University Of South Carolina Upstate, Spartanburg Community College.
What skills is Otis Lyles known for?
Otis Lyles has skills like Customer Service, Microsoft Office, Microsoft Excel, Leadership, Team Building, Logistics, Powerpoint, Microsoft Word, Sales, Operations Management, Inventory Management, Management.
Who are Otis Lyles's colleagues?
Otis Lyles's colleagues are Jade Nguyen, Trevor Plybon, Hunter Caldwell, Joshua Stephens, Bauty Milagrio, Mark Franklin, Tyler D Harris.
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Otis Lyles
Ceo & Founder Of One Transportation Llcnon-Emergency Medical TransportationUnited States2pepsiamericas.com, pepsico.com -
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1windstream.net
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