Yiwen(Otis) Feng Email & Phone Number

Vaughan, On, Ca

Toronto, On, Ca

Toronto, Ontario, Canada

• Led quality assurance projects by conducting cause analysis and implementing corrective and preventive measures, resulting in long-term process improvements. • Proactively identified and resolved immediately product-related issues during fulfillment process, ensuring timely delivers and improved customer satisfaction.

Toronto, Ontario, Canada

• Analyzed store operations and performance data to identify trends and areas for improvement, supporting the development and implementation of strategic initiatives to optimize store performance. • Maintained and updated regional joint venture resources, conducting detailed analyses to categorize and follow up with partners based on performance metrics. Assisted in the selection and development of store locations, working closely with joint venture partners to ensure optimal site selection and successful store launches.• Developed and automated Excel-based dashboards to track key performance indicators (KPIs) such as revenue, cost, profit, customer satisfaction, and employee development.• Conducted regular store inspections to identify operational issues, providing timely feedback and developing improvement plans to ensure adherence to standards and processes.• Utilized SQL to manage and query operational databases, ensuring data accuracy and integrity, and integrating data from various sources to enhance overall data infrastructure.• Supported inventory management through data-driven strategies, resulting in a 20% reduction in waste and a 15% increase in operational efficiency.• Collaborated with cross-functional teams to resolve operational issues, ensuring smooth and stable store operations, and achieving monthly, quarterly, and annual business targets.

Greater Toronto Area, Canada

Customer 360 (AWS Neptune Graph Database)• Designed and developed a scalable customer 360 graph database that integrates over 1 billion records to provide a comprehensive individualistic view of approximately 10 million customers.• Innovative design of ETL pipeline to automate data transformation process from multiple Amazon S3 source data to Neptune, saving ~$25,000 per year in labor costs.• The top 1% of influencer advisors were successfully identified through statistical analysis of machine learning algorithms using Python on Amazon SageMaker.• Improved query efficiency by 33% and reduced database size by 20% by optimizing the graph database model and architectural design.• Introduced machine learning based fraud detection capabilities to track the flow of investments between different customers. Utilized Agile methodology for clear documentation and effectively adapting to changes with cross-functional teamwork.

Dalian, Liaoning, China

• Leveraged the R programming language to analyze risk indicators like ATR, VaR, and annualized volatility for Rebar, identifying the five-day-SMA plan as the optimal trading strategy, which yielded a 35% higher Sharpe ratio and doubled the payoff compared to other evaluated strategies.• Conducted comprehensive factor analysis, calculating the predictive power of future returns using correlation coefficients, which contributed to investment plans that increased the accuracy of future returns predictions by 20%.• Executed thorough data cleaning and analysis on industry research data, both graphically and numerically, leading to a 15% increase in the effectiveness of targeted marketing strategies and a 10% improvement in decision-making efficiency.

Master'S Degree, Master Of Management In Artificial Intelligence（Mmai）

https://schulich.yorku.ca/programs/mmai/

Bachelor Of Science - Bs, Statistics And Economics

Activities and Societies: Basketball(point guard) 2 times intramural champion; Soccer(striker) one intramural champion 2020-2021 Dean’s.

High School Diploma

Activities and Societies: Played for basketball and soccer teams. Ontario Scholar