Tito Nzekwesi Email & Phone Number

- Partnered with cross-functional teams to conduct comprehensive HR data analysis, utilizing SQL and Power BI to assess employment trends and identify key factors in employee turnover and performance.- Developed and implemented predictive models to enhance sales performance analysis, contributing significantly to targeted improvement strategies for sales teams.- Optimized financial reporting processes, reducing report generation time by 20% while maintaining high accuracy, thereby improving operational efficiency.

- Conducted detailed sales data analysis across multiple regions using Excel and Power BI, identifying seasonal trends and top-performing products.- Performed extensive market research based on analytical findings, aiding strategic marketing and product placement decisions.- Enhanced data quality and reliability for business analysis through rigorous data cleaning and execution of complex queries.

- Prepared reports and presentations aiding in the budgeting process.- Leveraged office management systems for maintaining files and records.- Collected and analyzed customer feedback to gauge satisfaction and success.- Monitored office supply needs with consistent inventory checks and requisitionapprovals.

- Responded to customer inquiries via phone, email, and chat- Resolved customer complaints and issues in a timely and efficient manner- Provided accurate information about properties- Collaborated with cross-functional teams to resolve complex issues- Documented and tracked customer interactions in CRM software

Bsc Business Information Systems, Information Technology, First Class Honours

Advanced Diploma In Software Engineering, Distinction