I am an excellent sales and team manager with over 4years of working within the Edtech industry and with a strong history of building new client relationships and revenue increases. l am skilled in communication, collaboration, problem-solving which seem complex, and time management. As a result-driven and strategically focused problem solver, I've used and leveraged my experience to predict and analyze customer service and marketing demands to match sales performance and organizational policies to meet expected goals. Proven ability to recruit, train, and motivate top-performing sales professionals.My goals and values lie in customer centricity, relationship building, results-oriented, teamwork, customer satisfaction, and integrity.Some of my career highlights include Leading a comprehensive customer retention initiative by implementing targeted engagement strategies, resulting in a notable 90% increase in customer satisfaction within six months. Facilitating acquisition of new clients, and development of new processes to improve customer satisfaction and improve productivity.