Oluwatobi Oladipo Email & Phone Number

Lagos State, Nigeria

· Implementing cost-saving initiatives which resulted in a 30%savings in monthly wage costs, without upsetting customer satisfaction.· Contributing to the smooth running of the technical administrative function within the business while also promoting the profile of AES TECHNOLOGIES outside the professional communities.· Developing and maintaining internal relationships to help maintain business flow and meet agreed targets· Ensuring that any business conducted is done in a responsible and compliant manner.· Available on site to liaise with the client or representative, as a communication bridge with the company while also supporting the Technical lead in research and analysis to meet the Client’s needs and objectives.

· Prepared product and service reports by collecting and analyzing customer information.· Provided customers with product and service, and technical information.· Maintained accurate and up-to-date device maintenance documentation/procedures.· Applied in-depth troubleshooting skills along with knowledge of electronics and embedded systems, while also replacing faulty parts as needed.· Installed and configured electronics hardware on an industrial scale and personal use.

· Implemented brand new strategy for customer engagement, and communicated and coordinated with colleagues as necessary.· Maintained a positive, empathetic and professional attitude toward customers at all times.