Otto Acuna is an Internationally Certified Management Consultant that helps organizations to work better through strategy, operational improvement, and digital transformation. He is also a serial entrepreneur with currently 3 brands and lines of service:1- A consultancy serving Latin America and the Middle East - https://exyge.com & https://exyge.me2- A B2B business supporting small and medium consultancies worldwide - https://e-Consulting.Solutions3- A private-clouds business for Central America and the Caribbean region - https://nubesprivadas.comOtto has over 20 years of experience in managerial and non-manufacturing processes and industries. He has industry expertise in Corporate Back-Offices, Financial Services, Shared Services Centers, Not-for-Profits, Retail and Logistics, as well as broad experience in back office functions for any organization (HR, Finance, Procurement, FS Operations, CRM and sales administration, and Logistics). He is highly engaged and involved with business optimization through the use of leading-edge technologies. Otto is the first CMC-Certified Consultant in the Spanish Latin America region and also trained in ISO20700, being the only certified trainer available for the Spanish speaking world. He volunteers as the Chair of the Professional Development Committee at CMC-Global Institute the international arm of ICMCI, the organization that regulates the Management Consulting profession in more than 50 countries and territories worldwide. He also volunteers with ICMCI in the Quality Assurance Committee where he supports the tri-annual audit of management consulting institutes worldwide.