Otto Morales Email & Phone Number

United States

New York

Office and administrative support to the Stakeholders/Owners. Focused on the next areas: • BUSINESS INTELLIGENCE Managing. Effective client relationship management. Effective daily interaction with senior directors/officers, administrators, clients and staff. Successfully supervise and manage full staff and outsourced staff. Extensive experience running payroll, managing vacations, and scheduling shifts. Planning, designing, coordinating and executing daily operations. Marketing & Sales. Creating strategies, goals, due dates, actions, and tools to make the business grow and to build a strong brand. Based on client retention, new clients, and strategic alliances. Data Analysis & Key Performance Indicators (KPIs). Gathering real time data of the performance of each one of the business units of the company, the industry, and the market, for business decision making. Negotiation with vendors.• DIGITAL CONTENT OPTIMIZATION Social Media/Digital Marketing. Managing social media accounts from different platforms and building the brand and generating business through digital platforms. Graphic Design.Video/Audio Production/Editing. Managing CRM software and Text Marketing software e-commerce administration. • IT ADMINISTRATION Corporate network. Wired & wireless, server computer, client computers and additional devices. Enterprise Resource Planning (ERP) software to manage the day-to-day business activities. Acquisition of modern technologies. Website administration. • HUMAN RESOURCES Recruiting. keeping alive the ongoing process of helping to attracting top talent to the organization, through using organic and paid digital tools and network events. Training. Organizing educational calendar/events for the staff. Thoughtful follow up to employees. On birthdays, special dates, & family related topics.

Freeport, New York

• Community Outreach. Generating strategies, events, and activities to reach out the community in person and through social media. • Business Development Coach. Providing education & guidance to the business owners members of the Church/Organization, for their personal and entrepreneurial development. • Youth Development Counselor (Volunteer)

New York

Guatemala

Non-Profit Organization. Activating the entrepreneurial mindset and guiding how to create a plan for this endeavor.

• Senior Innovation Consultant (2010 – 2013). For corporate clients of the company. Working with CEO’s, Top-Level Managers, Middle Managers, First-Line Managers, Team Leaders, and personnel in general. The Goal: To find innovative solutions according to the growth goals and internal issues of their companies. • Media Producer. Producing Audio & Video content for corporate clients. (i.e., TV & Radio spots, documentaries, training & induction videos). • Creative Director. Coordinating & running marketing campaigns for corporate clients. • Events Coordinator. Coordinating & Running events for corporate clients. • Sales Director. Managing sales force of the company.