• Run monthly and weekly reports with Advantage Reporting System• Analyze weekly circulation reports• Process data and changes to medical journals subscriptions and renewals• Distribute monthly reports to executives and administrative staff throughout WK• Mail publication renewals forms• Assist Senior Manager of Operations and Subscriber Retention Associate with various reporting and documenting duties.

• Govern and direct all subsidiaries and affiliate sites, programs, projects and organizations• Communicate with authors, designers and partners by phone and email• Establish and maintain websites’ and blog content• Create and manage social media accounts and publishing schedules (Facebook, Twitter, etc)• Develop marketing strategies and plans for social media campaigns• Prepare online and print E-books and Journals for publication• Edit and revise written content to eliminate grammatical, punctuation, tone, tense and voice errors• Create and oversee production original graphic designs, website layouts and branding materials• Manage Search Engine Optimization (SEO) and establish online presence• Construct business, marketing and developmental plans• Author and edit business policies, contracts and manuals• Construct business, marketing and developmental plans• Manage publishing schedules for blogs, articles and websites

• Process data and journals, and run reports with SAGE Accounting Software, Excel and Access• File Virginia sales tax and Medicaid billing, and run Virginia New Hire Reports via web portal• Design and create marketing materials/brochures for all departments using MS Word, Photoshop and Publisher: including 2015 marketing campaign image• Created and maintains first Administrative Specialist Beginner’s Guide for daily, monthly, quarterly and annual administrative duties• Perform all aspects of recruitment in conjunction with HR Manager, including reviewing applicants, scheduling of interviews, performing reference checks and background checks and assisting HR manager during new hire orientations• Assist marketing coordinator with writing, formatting and publication of monthly newsletter• Manage production of employee manuals, policies and orientation documents• Manage social media platform (Facebook) and posting schedule • Write and edit correspondences, emails, content for social media and in-store advertisements• Schedule meetings and events for staff and local home donation pickups for customers• Serves as backup to primary switch board operator/office coordinator• Contact local and corporate vendors, and perform general office task• Plans, organizes and promotes special events

• Answered a high volume of incoming calls pertaining to general billing and collections• Negotiated and issued payment arrangements, process extensions and manual service reconnects• Directed calls to appropriate departments based on customers’ needs or account• Documented customer accounts with pertinent call information in Oracle software during call• Provided exceptional residential and commercial customer service

• Operated Point-of-Sale system, handle cash and trained new associates on cash register• Provided customer service, engaged customers, and performed demos• Processed weekly returned/damaged inventory in POS tracking system• Performed daily end-of-day tasks with supervision of management and provided segment updates• Stocked store and change floor sets

• Set vender appointments, and preformed staff recruitment phone calls • Created and updated charts, graphs and schedules using Excel• Managed and processed office documents using Microsoft office and SquirrelMail• Provided technology support to director and other office staff for installations and maintenance • Contacted local vendors, and preformed general office task: operated fax and multiple phones• Provided airport transport for incoming and outgoing camper for U.S.A and international flights• Followed airport transport guidelines, managed cash and receipts, emergency expenses• Drove and operated varies facility vehicles including trams, vans, and sports/recreational vehicles

• Advised students of FAFSA information, account balances, budgets and transactions• Wrote referrals for financial aid changes, hold releases and loan increases• Documented students account and notes in Oracle-based software

• Wrote and edited the current UVUGD Constitution and Bylaws (2012 edition)• Managed organization’s Facebook page, group and website content• Designed programs, brochures, flyers and posters• Maintained minutes and notes from meetings

• Worked with children 9-17 years of age • Created and prepared daily lesson plans for STEM courses • Mentored and worked with children one-on-one and in groups to solve behavior issues • Prepared and taught team-building activities, lifeguard at pool and lake, provided transportation to and from, and around campus

• Managed manuals, facility documentation and client’s documentation using Word and Excel• Prepared advertising and business cards, and maintained and edited website content• Wrote and maintained clients’ daily logs, and performed general office duties• Assisted director with care and transportation of special needs clients • Managed company’s Facebook page and website content

• Ensured that all students fully comprehended the taught curriculum and provided support to students who required extra guidance (in absence of English 101 professor)• Adopted distinctive teaching methodologies, documented all lessons, organized healthy group discussions, and mentored troubled students• Updated and documented professor’s curriculum using Microsoft Word, PowerPoint and Prezi• Performed varied clerical duties such as filing, copying, ran errands, and answered telephones• Wrote and edited press released for Creative Writing Center’s events and community events• Organized, documented and filed center’s manuscripts

• Worked with children 9-17 years of age• Created and prepared daily lesson plans for STEM courses• Mentored and worked with children one-on-one and in groups to solve behavior issues• Provided airport transport for incoming and outgoing camper for U.S.A and international flights• Followed airport transport guidelines, managed cash, receipts and emergency expenses• Prepared and taught team-building activities, lifeguard at pool and lake