O.T.W. R. El Bey Email & Phone Number

Baltimore, Maryland Area

• Run monthly and weekly reports with Advantage Reporting System
• Analyze weekly circulation reports
• Process data and changes to medical journals subscriptions and renewals
• Distribute monthly reports to executives and administrative staff throughout WK
• Mail publication renewals forms
• Assist Senior Manager of Operations and Subscriber Retention Associate with various reporting and documenting duties.

Ringgold, Virginia Area

• Govern and direct all subsidiaries and affiliate sites, programs, projects and organizations
• Communicate with authors, designers and partners by phone and email
• Establish and maintain websites’ and blog content
• Create and manage social media accounts and publishing schedules (Facebook, Twitter, etc)
• Develop marketing strategies and plans for social media campaigns
• Prepare online and print E-books and Journals for publication

Danville, Virginia Area

• Process data and journals, and run reports with SAGE Accounting Software, Excel and Access
• File Virginia sales tax and Medicaid billing, and run Virginia New Hire Reports via web portal
• Design and create marketing materials/brochures for all departments using MS Word, Photoshop and Publisher: including 2015 marketing campaign image
• Created and maintains first Administrative Specialist Beginner’s Guide for daily, monthly, quarterly and annual administrative duties
• Perform all aspects of recruitment in conjunction with HR Manager, including reviewing applicants, scheduling of interviews, performing reference checks and background checks and assisting HR manager during new hire.
• Assist marketing coordinator with writing, formatting and publication of monthly newsletter

• Answered a high volume of incoming calls pertaining to general billing and collections
• Negotiated and issued payment arrangements, process extensions and manual service reconnects
• Directed calls to appropriate departments based on customers’ needs or account
• Documented customer accounts with pertinent call information in Oracle software during call
• Provided exceptional residential and commercial customer service

Baltimore, Maryland Area

• Operated Point-of-Sale system, handle cash and trained new associates on cash register
• Provided customer service, engaged customers, and performed demos
• Processed weekly returned/damaged inventory in POS tracking system
• Performed daily end-of-day tasks with supervision of management and provided segment updates
• Stocked store and change floor sets

Lynchburg, Virginia Area

• Set vender appointments, and preformed staff recruitment phone calls
• Created and updated charts, graphs and schedules using Excel
• Managed and processed office documents using Microsoft office and SquirrelMail
• Provided technology support to director and other office staff for installations and maintenance
• Contacted local vendors, and preformed general office task: operated fax and multiple phones
• Provided airport transport for incoming and outgoing camper for U.S.A and international flights

Cumberland, Maryland Area

• Advised students of FAFSA information, account balances, budgets and transactions
• Wrote referrals for financial aid changes, hold releases and loan increases
• Documented students account and notes in Oracle-based software

Cumberland, Maryland Area

• Wrote and edited the current UVUGD Constitution and Bylaws (2012 edition)
• Managed organization’s Facebook page, group and website content
• Designed programs, brochures, flyers and posters
• Maintained minutes and notes from meetings

Danville, Virginia Area

• Worked with children 9-17 years of age
• Created and prepared daily lesson plans for STEM courses
• Mentored and worked with children one-on-one and in groups to solve behavior issues
• Prepared and taught team-building activities, lifeguard at pool and lake, provided transportation to and from, and around campus

Danville, Virginia Area

• Managed manuals, facility documentation and client’s documentation using Word and Excel
• Prepared advertising and business cards, and maintained and edited website content
• Wrote and maintained clients’ daily logs, and performed general office duties
• Assisted director with care and transportation of special needs clients
• Managed company’s Facebook page and website content

Cumberland, Maryland Area

• Ensured that all students fully comprehended the taught curriculum and provided support to students who required extra guidance (in absence of English 101 professor)
• Adopted distinctive teaching methodologies, documented all lessons, organized healthy group discussions, and mentored troubled students
• Updated and documented professor’s curriculum using Microsoft Word, PowerPoint and Prezi
• Performed varied clerical duties such as filing, copying, ran errands, and answered telephones
• Wrote and edited press released for Creative Writing Center’s events and community events
• Organized, documented and filed center’s manuscripts

Danville, Virginia Area

• Worked with children 9-17 years of age
• Created and prepared daily lesson plans for STEM courses
• Mentored and worked with children one-on-one and in groups to solve behavior issues
• Provided airport transport for incoming and outgoing camper for U.S.A and international flights
• Followed airport transport guidelines, managed cash, receipts and emergency expenses
• Prepared and taught team-building activities, lifeguard at pool and lake

Bachelor Of Science (B.Sc.), English Language And Literature, General

Activities and Societies: Black Student Alliance (BSA), Unified Voices Under God's Dominion gospel choir (UVUGD), Society of Collegiate.

Computer And Information Sciences, General, 4.0

• Preparation for A+ exam • Built computer systems and replaced hardware • Worked with Binary codes • Located and destroyed system.