Hao W. Email & Phone Number

Tokyo, Japan

Technical Support for MT4, MT5 and TeamWox.

Within 23 Wards, Tokyo, Japan

Systems:Derivative Trading Systems, including Order Routing, Back Office, Trading Platform, Prices Distribution, Orders Handling, Exchange Adapter, Brokers Cross-Link, Trading API, FIX Gateway, Risk Administration, Clearing, ReportingClients:ASP and Client Hosting Systems over worldExchanges:Most of the world major derivative exchanges, e.g. ICE, CME, JPX, SGX, HKEX, EUREX, DGX, etcOS:Linux, HP VMS, WindowsDB:Oracle, MS SQL… Show more Systems:Derivative Trading Systems, including Order Routing, Back Office, Trading Platform, Prices Distribution, Orders Handling, Exchange Adapter, Brokers Cross-Link, Trading API, FIX Gateway, Risk Administration, Clearing, ReportingClients:ASP and Client Hosting Systems over worldExchanges:Most of the world major derivative exchanges, e.g. ICE, CME, JPX, SGX, HKEX, EUREX, DGX, etcOS:Linux, HP VMS, WindowsDB:Oracle, MS SQL ServerTasks:Monitoring all systems by in-house monitoring applicationAnswer the inquiry from the clientsAnalyzing system issuesImplement the update of systems, including bug fix, upgrade, configuration changeLanguage:Japanese, English, Mandarin Chinese Show less

Within 23 Wards, Tokyo, Japan

=Technical Support=- Support, Communicate to the Japanese customers directly on telephone or email, trouble-shooting, investigating with the provider support staffs, issue management.Knowledge management in the CRM systems.- Reports to regulatorsGenerate reports to response the regulators’ inquiry or inspection.- ImprovementHear the requirements from in-house, make definitions and designs to the provider, acceptance test.Develop (Design, Coding, Testing)… Show more =Technical Support=- Support, Communicate to the Japanese customers directly on telephone or email, trouble-shooting, investigating with the provider support staffs, issue management.Knowledge management in the CRM systems.- Reports to regulatorsGenerate reports to response the regulators’ inquiry or inspection.- ImprovementHear the requirements from in-house, make definitions and designs to the provider, acceptance test.Develop (Design, Coding, Testing) some plugins by myself using MT4 Manager API (C++).Develop (Design, Coding, Testing) some scripts for CRM systems and in-house systems.- In-house SupportTrouble-shooting on the original interbank trading system and investigating the issues with the technical staffs of counterpart banks.In-house office systems and infrastructures support.=Project Leader=- Due diligence to the providers- Conferences with internal teams and oversea providers- Hear the requirements from internal teams and make the definition and designs for all of the trading system and back office.- Schedule negotiation- User Acceptance Test- Issue Tracking and Knowledge Accumulation in the Development phase- Train the customer support staffs=Systems=-Meta Trader 4Project ManagementSystem AdministrationApplication DevelopmentWindows,Unix, iOS, Android, Java, PHP, C++, SQL Server, MySQL, MQL 4, etcWork with offshore partner in Israel, Cyprus and Russia-Forex Binary Option Trading SystemProject ManagementExternal DesignAcceptance TestingWindows, iOS, Androidhttps://bt1000.fxtrade.co.jp/https://appsto.re/jp/6t_m3.i/Work with the offshore partner in Bulgaria-Original CRM SystemProject ManagementSupporting Requirements DefinitionExternal DesignAcceptance TestingReleasingWork with the offshore partner in India-Forex Mirror Trading SystemTechnical SupportWork with the offshore partner in Israel and U.S.-Forex Discretionary SystemTechnical SupportWork with the offshore partner in U.S.-AutoChartist Show less

Tokyo, Japan

System:Sales and Exportation Support SystemContact:•Requirements definition, basic design, detailed design, manufacturing, test designDuration:6 monthsLanguage:Windows, Linux, Java 1.5, MXML, ActionScript, Oracle 11gSystem:Credit Card 3-D Secure SystemContact:•Basic design, detailed design, manufacturing, test designDuration:3 months (2010 Dec – 2011 Feb)Language:Windows, Linux, Java 1.6, Seasar 2 (Super Agile Struts), Oracle 11gSystem:ERP… Show more System:Sales and Exportation Support SystemContact:•Requirements definition, basic design, detailed design, manufacturing, test designDuration:6 monthsLanguage:Windows, Linux, Java 1.5, MXML, ActionScript, Oracle 11gSystem:Credit Card 3-D Secure SystemContact:•Basic design, detailed design, manufacturing, test designDuration:3 months (2010 Dec – 2011 Feb)Language:Windows, Linux, Java 1.6, Seasar 2 (Super Agile Struts), Oracle 11gSystem:ERP SystemContact:•Maintenance of ERP System written in PowerBuilder (Q&A, requirements definition, requests to venders, join testing)•Developing and maintenance of add-ons written in Java (Q&A, requirements definition, environmental construction, design, detailed design, programming, testing)•Maintenance and developing of a sub-system written in VB ASP.Net (Q&A, requirements definition, environmental construction, design, detailed design, programming, testing)Duration:18 months (2009 Jul – 2010 Nov)Language:Windows, Java 1.42, VB, ASP.Net, PowerBuilder, SQL server System:Capital Increase SiteContact:•Requirements definition, basic design, detailed design, manufacturing, join test, environment construction, translation (Japanese to Chinese)Duration:3 months (2009 Apr – 2009 Jun)Language:Linux, Java 1.6, Seasar 2 (Super Agile Struts), PostgreSQLSystem:Release ToolContact:•Requirements definition, basic design, detailed design, manufacturing, join test, environment constructionDuration:1 month (2009 Mar)Language:Windows, Linux, C #, .Net, Perl System:ERP System Contact:•Detailed design, programming, join testDuration:6 months (2008 Oct – 2009 Mar)Language:Windows, VB, .Net, Oracle, Cobol, SQL Server System:Hot Spring Travel Portal SiteContact:•Detailed design, programming, join testDuration:6 months (2008 Apr – 2008 Sept)Language:Linux, Java1.42, Struts, PostgreSQLSystem:Distribution System Contact:•Join TestDuration:3 months (2008 Jan – 2008 Mar)Language:Linux, Java1.42, Html, Oracle Show less

Master Of Business Administration - Mba, Business Design

Web 2.0 and CRM

Bachelor Of Business Administration (Bba), International Business Administration

Activities and Societies: Internship in Chiba Kogyo Bank

1-Year-Specialized Diploma, Japanese Language

Activities and Societies: Got JLPT (Japanese-Language Proficiency Test) Level 1 in 1 year

Bachelor, Marketing