Oumaima Lgrindi Email & Phone Number

Reigate, England, United Kingdom

In my current job role, I play a crucial role in supporting the organisation's communication efforts. Leveraging my extensive background in communication strategies and keen attention to detail, I am effectively contributing to the development and implementation of various communication initiatives. I actively participate in creating compelling content for internal and external communication channels, such as, newsletters, videos, and social media posts. I collaborate closely with senior… Show more In my current job role, I play a crucial role in supporting the organisation's communication efforts. Leveraging my extensive background in communication strategies and keen attention to detail, I am effectively contributing to the development and implementation of various communication initiatives. I actively participate in creating compelling content for internal and external communication channels, such as, newsletters, videos, and social media posts. I collaborate closely with senior communications professionals to maintain consistent messaging and branding across all platforms, tailoring content to specific target audiences. Additionally, my responsibilities include monitoring media coverage and conducting research to stay abreast of industry trends and news.- Crafted compelling content for TikTok and Instagram, aligning videos with brand messaging and captivating the target audience.- Transformed raw footage into polished, professional videos with high-quality visuals, seamless transitions, and meticulous attention to detail in timing, pacing, and audio-visual synchronisation.- Developed and implemented content strategies on social media platforms like Facebook, Twitter, and Instagram.- Maintained a content calendar for consistent posting, timely responses to trends, and event-related content.- Proficiently handled press interviews and contributed to successful campaigns, driving growth targets and expanding social media presence and engagement. Show less

As Administrator, I effectively utilised strong written and verbal communication abilities to respond to inquiries from individuals through in-person interactions, email, and phone conversations. Leveraging my expertise in the field, I efficiently handled visa inboxes and ensured accuracy by conducting thorough background checks on attendees for events, thereby preventing discrepancies.- Streamlined time management by aiding the company in creating efficient travel schedules. -… Show more As Administrator, I effectively utilised strong written and verbal communication abilities to respond to inquiries from individuals through in-person interactions, email, and phone conversations. Leveraging my expertise in the field, I efficiently handled visa inboxes and ensured accuracy by conducting thorough background checks on attendees for events, thereby preventing discrepancies.- Streamlined time management by aiding the company in creating efficient travel schedules. - Facilitated timely completion of documentation by generating visa invitations for event participants with utmost efficiency. Show less

United Kingdom

During this tenure, I ensured high client satisfaction and retention rates by fulfilling customer needs. I created seamless and organised internal videos through filming and editing. I professionally welcomed and assisted visitors at the welcome desk. Additionally, I improved staff skills by training and supervising new employees.- Cultivated customer trust and satisfaction through effective complaint management and resolution. - Captivated public interest by conceptualising, filming… Show more During this tenure, I ensured high client satisfaction and retention rates by fulfilling customer needs. I created seamless and organised internal videos through filming and editing. I professionally welcomed and assisted visitors at the welcome desk. Additionally, I improved staff skills by training and supervising new employees.- Cultivated customer trust and satisfaction through effective complaint management and resolution. - Captivated public interest by conceptualising, filming, and editing engaging videos for Waitrose's Instagram account. - Fostered enduring professional connections by consistently delivering exceptional in-person customer service. - Enhanced overall operational efficiency by optimising the use of the company’s online systems for click-and-collect orders and dry-cleaning services. Show less