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Japheth Ouma is listed as Service Desk Analyst | Customer Service | Administrative Specialist | Cashier | Tech Enthusiast | Health and Wellness Enthusiast based in Nairobi County, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Japheth Ouma.
Japheth Ouma previously worked as Cashier Customer Service at Life Support Services Gulf Fzco and IT Support Technician at Iclos. Japheth Ouma holds Information Communication Technology from East Africa Institute Of Certified Studies.
Experienced in Service Desk Analyst, cash management and customer support, with a proven history of working with an international organization. Skilled in, customer service, problem solving, strategic planning, project management and proficient in Microsoft Office suite. With strong administrative and organizational skills.
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South Sudan
Performed accurate balancing of cash drawers at the beginning and end of each shift.| Facilitated training of cashier team on checkout procedures and strategies to maximize customer satisfaction.| Collaborated in building a positive relationship with customers to increase repeat business.| Resolved customer issues for front-line and departments throughout.
South Sudan
Responded to customer inquiries by phone, email, or through the IT ticketing system.| Reviewed system and network performance to make proactive adjustments based on established IT policies.| Maintained current software licenses and patched applications to stay current with the latest features.| Installed and configured software and hardware.| Researched.
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Japheth Ouma is listed as Service Desk Analyst | Customer Service | Administrative Specialist | Cashier | Tech Enthusiast | Health and Wellness Enthusiast.
Japheth Ouma is based in Nairobi County, Kenya, Kenya.
Japheth Ouma has worked for Life Support Services Gulf Fzco and Iclos.
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Japheth Ouma holds Information Communication Technology from East Africa Institute Of Certified Studies.
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