Performed accurate balancing of cash drawers at the beginning and end of each shift.| Facilitated training of cashier team on checkout procedures and strategies to maximize customer satisfaction.| Collaborated in building a positive relationship with customers to increase repeat business.| Resolved customer issues for front-line and departments throughout the store by utilizing strong operational knowledge and problem-solving skills.| Acquired proficiency in using Point of Sale to monitor productivity, efficiency, and encourage improvements.| Monitored employee performance, corrected problems, and increased efficiency to maintain productivity goals. Monitored employee performance, corrected problems, and increased efficiency to meet productivity goals.| Participated in resolving customer complaints quickly to maintain customer satisfaction.| Created goals to provide team members with a clear roadmap to help the company achieve overall goals.| Performed inventory checks to keep the store stocked with necessary items and to avoid running out of in-demand products.| Worked with team members to promote professional development and accountability in the workplace.| Monitored areas for security issues and safety hazards.| Replenished cash register lines with printer paper and change throughout shifts to prevent delays in customer service.

Responded to customer inquiries by phone, email, or through the IT ticketing system.| Reviewed system and network performance to make proactive adjustments based on established IT policies.| Maintained current software licenses and patched applications to stay current with the latest features.| Installed and configured software and hardware.| Researched and identified solutions to technical problems.| Monitored system performance to identify potential problems.| Oversaw streamlined repair processes and update procedures to ensure consistency of support actions. | Diagnosed and resolved hardware, software, and network problems.| Configured and tested new software and hardware.| Installed, configured, and maintained computer systems and network connections.| Responded to customer inquiries and provided technical support by phone and in person.| Created user accounts and assigned permissions.| Patched software and installed new versions to eliminate security problems and protect data.| Tested new software and hardware prior to deployment.| Maintained servers and systems to keep networks fully operational during peak periods.