I am an accomplished customer focused Business Development for Wireless solutions, Unified Communications (UC), Data Networking, and Contact Centers Solutions. A highly trained business development individual, having completed multiple Technical support programs, and a degree in Electrical Engineering, Communications and Electronics. 2020 - Present, VP of Operation:Provide partners with enhanced communications unifies chat, talk, voice messages, recording, channels for team meetings and web hooks to integrate external business tools2016 - 2019:Enabling partners to enhance customer relationships and deliver world class customer service based upon a deep understanding of our partner issues. Helped partners drive their business, and deliver extraordinary customer service.2011 – 2015, Pre-sales Engineer: I helped clients to plan and execute their Journey to the cloud covering Telco Fiber Guide solutions, cabling, networking infrastructure, Software Security, and data centers solutions for government, private and telco industries of Canada2007 – 2011, Business Development Manager:I enabled enterprises to maintain the competitive edge in the dynamic market, covering Unified Communications, Networking Infrastructure, IP Telephony, Call Centres, Storage, and Security solutions for government, private and banking industries.2006 – 2007, Account Manager:I worked closely with clients to build solutions suitable for their business requirements; including Networking Infrastructure, VOIP, IP Telephony, and Call Centers for private and banking industries.2005 – 2006, Project Manager:I was out-sourced to work for 902 Call Centre Operation & Maintenance project. Responsible for managing the project including overall project plan, time, cost, scope & quality management. Formed the project implementation team, managed all communications pertinent to the project.1997 – 2005, Pre-sales Supervisor:I designed and built solutions covering Telephone solutions, cabling, Multimedia Messaging, Interactive Voice Response, and Call Centers for government, private and banking industries of Saudi Arabia.