Oussama Mlouk Email & Phone Number

Multi-national IT consulting company, UKTransfer Pricing EPM application management, development and support• Reverse engineering legacy application configured by previous consulting firm.• Creating and updating stored procedures in SSMS to overcome limitations of legacy application.• Liaising with business and gathering requirements to configure new functionality. • Creating and updating configuration to fulfil new business requirements.• Developed and maintained a comprehensive range of scenarios to validate application functionality and performance.• Developed and maintained process documentation to provide clear instructions for using the application.

Staines

Managed Services• Conducted regular client updates to address outstanding and resolved support items across multiple clients in varied industries such as Retail, Hospitality and Pharmaceuticals• Troubleshot and resolved user-reported issues with reports, dashboards and data sources in multiple technologies (Birst, Tableau, OBIEE)• Developed Python scripts with Pandas for analyzing Birst logs to track user logins and errors• Automated service restarts and implemented email notifications for monitoring environments and generating report extracts• Migrated and Upgraded client Birst infrastructure from third-party environment to on-premise solution• Built client reports and dashboards based on business requirements across multiple clients and technologies• Upgraded and Installed Tableau Server and Tableau Resource Monitoring Tool and documented upgrade procedures• Troubleshot and resolved user-reported issues Nationwide Hospitality Client • Developed and tested mappings in OWB as required by client KPI Descriptions for new financial year• Built reports in OBIEE to reflect changes in KPI’s for new financial year• Documented changes and designed data flow diagrams with UML• Carried out support post-delivery till end of year troubleshooting source data and final report issues in OBIEE.• Created SQL scripts in Oracle SQL Developer used for exploratory data analysis and debugging• Performed ETL data loads using Linux and OWB

Manchester, United Kingdom

Monday Night Football Web Application Group Project• Collaborated as part of a team to address internal company issues by creating a web application• Developed a user-friendly web application using ReactJS to facilitate staff members joining and leaving the weekly company football game• Utilized Java to model the database and establish connectivity to ensure proper functionality of the web application• Implemented specified business rules and ensured proper data management within the application• Exposed the web application via the REST protocol for seamless integration and accessibility• Leveraged Terraform to create an AWS EC2 instance, enabling efficient deployment and hosting of the web application

Lancaster, United Kingdom