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Kurt L. is listed as ServiceNow Developer at Northeastern University Information Technology Services, based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Kurt L..
Kurt L. previously worked as ServiceNow Senior Technical Consultant at Cdi Llc and ServiceNow Technical Architect / Developer at Accenture Federal Services. Kurt L. holds Bachelor Of Arts- Communications, Audiovisual Communications Technologies/Technicians from East Stroudsburg University Of Pennsylvania.
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Skilled professional with a talent for translating complex business requirements into technical specifications. Successfully analyze issues and implement systems to boost quality and efficiency. Work effortlessly to increase application functionality and drive system enhancement. Offer excellent technical support to customers. Collaborate with staff all levels to achieve organizational objectives. Thrive in fast-paced, time-sensitive environments. Recognized for solid work ethic and superior problem-solving abilities.
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Boston, Massachusetts, US
o Utilize third-party REST APIs for integration with Efficient IPo Utilize REST APIs for integration with eBuildero Support ServiceNow partner for implementation of Integrated Risk Management (formerly GRC)o Production support for issues / data management of Integrated Risk Management (formerly GRC)o Support ServiceNow partner for implementation of.
o Delivery of Platform solutions that take into account long term technical architecture, process design and ServiceNow technical standardso Advise customers in their efforts to take advantage of the ServiceNow Platform capabilities in their efforts to improve their existing processeso Guides and provides ad-hoc oversight/training for the customer’s future.
o Collect client requirements for new features and customizations, prioritizing needs according to business criticality. Specifically, for ITSM, ITOM, ITBM and Custom applications.o Developing ServiceNow functionality based upon collected requirements for ITBM, ITSM and ITOM during Agile sprintso Configure ServiceNow Customer Service Management (CSM) based.
London, GB
o Gather client requirements for new features and customizations, prioritizing needs based on business criticality.o Configure ServiceNow according to user requirements.o Consult with end-user community on ServiceNow tool and its ability to support and refine processes; troubleshoot incidents raised by user community.o Streamline existing processes by.
London, GB
o Liaised with planning and implementing teams to ensure seamless flow of requests for comment (RFCs).o Reviewed RFCs to guarantee appropriate level of coordination, testing, validation and communication was performed.o Conducted proactive checks and balances to identify compliance anomalies.o Assessed reporting to determine trends and target areas for.
London, GB
o Collected customer requirements for new features/customizations and prioritized in collaboration with development and management teams. Completed migrations from v5.5 to v6 to v7.o Oversaw customer expectations and contributed to technical and strategic decision making related to future enhancement design.o Analyzed documented procedures for IT.
London, GB
o Oversaw day-to-day administration of Quintus system; monitored system performance and maintained data integrity.o Utilized MS Access and Excel to generate reports.o Orchestrated administration and support of Quintus, the firm’s national ITSM application.o Provided second-level support for Quintus by addressing connectivity issues, error messages, bugs.
Kuwait City, Kuwait, KW
o Developed and customized COBOL/IMS/DB2 programs per user requirements.o Participated in code reviews.
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Kurt L. works for Northeastern University Information Technology Services.
Kurt L. is listed as ServiceNow Developer at Northeastern University Information Technology Services.
Kurt L. is based in Raleigh-Durham-Chapel Hill Area, United States, United States while working with Northeastern University Information Technology Services.
Kurt L. has worked for Northeastern University Information Technology Services, Cdi Llc, Accenture Federal Services, Ernst & Young Llp, and United Steel Industrial Co..
You can use AeroLeads to view verified contact signals for Kurt L. at Northeastern University Information Technology Services, including work email, phone, and LinkedIn data when available.
Kurt L. holds Bachelor Of Arts- Communications, Audiovisual Communications Technologies/Technicians from East Stroudsburg University Of Pennsylvania.
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