Experienced service designer and participatory user research expert, whose services include following:- Service design for different digital services and service ecosystems, lately specializing in public sector services, eHealth platforms and eGov design. - Using participatory design methods to create a shared vision of the service together with the stakeholders and end-users. - Crystallizing complex service models into visual presentations that can be used for communicating visions of future services and ecosystems. - Virtual facilitation and online workshop facilitation.I've been working as a senior service designer, and previously UX designer, in ICT for over two decades, for example at Gofore Ltd, Linja Design and Nokia Mobile Phones. I also have some background in ICT research projects. I founded my own company and worked full-time as a freelance consultant and service designer for almost ten years. I'm self-driven and proactive and usually manage my own projects. Currently I'm working full time as a Leading specialist, strategic service design and customer experience at Istekki Oy.I'm interested in team leadership and employee experience design.
Listed skills include User Experience, Interaction Design, Graphic Design, Usability, and 18 others.