Tracy Waller-Castle Email & Phone Number

Arlington, Virginia, United States

MBC is a veteran-owned small business specializing in Management and IT consulting. Serving government agencies and commercial clients to deliver comprehensive solutions and achieve enduring impact. MBC provides Supply Chain Management, Program Management, Acquisition, Risk and Financial Advisory, Financial Management, Interoperability Solutions, FMS, and ERP services, among others. We believe in working hard to meet our clients’ outcomes. We believe in laughter to help us recharge, draw people together, foster a positive work environment, and boost creativity. We believe in listening to our employees, partners, and clients. We believe in always challenging ourselves, for it is through pushing our boundaries that we achieve our greatest successes. This mindset propels our employees and our teams to accomplish our goals.

St Petersburg, Florida, United States

Sole prop consulting service assisting small businesses with financial, organizational, operational, and human resource support. -Specializing in the areas of process creation, process improvement, and process management -Consultation on improving employee relations and strategies for promoting and maintaining a strong company culture-Communication liaison between company executives, management, and employees-Provide guidance on HR/employment legislation and how to remain in compliance -Performance and data analysis of systems and processes to identifying continuity and workflow inefficiencies and/or gaps-Delivery of customized support in the areas of payroll, reporting, budgeting, benefits, and more- Solutions recommendations to improve productivity

Herndon, Va

Lead all HR & operational initiatives including, but not limited to, projects, process improvement efforts, SaaS solutions, and dashboard analytics. Direct, guide, and mentor support staff. Oversee systems and programs for payroll/benefits, ATS, harassment prevention, employee data, onboarding, offboarding, training, and consultant care. Monitor and revise key policies & programs related to affirmative action, DEI, EEO, business continuity, ethics/conduct, and retirement plans. Ensure adherence to employment laws. Promote a culture of connectivity through a consultant care program that helps improve retention, increase referrals, and identify business development opportunities. -Designed and implemented a robust consultant care program that increased corporate team engagement with consultants and clients by 30% and retention by 15%.-Authored and implemented a comprehensive business continuity blueprint. -Accepted and met the challenge of developing an affirmative action program within less than half the usual time. Fast-tracking satisfied federal compliance issues, resulting in the avoidance of contract execution delays, and the prevention of up to $10K in re-application fees.-Oversaw protection of employee PII through improved HR systems and processes-Drove quarterly CMMI self-assessment sessions, focusing on essential practices and processes-Developed employee communication framework; Prepared company-wide communication campaigns; Led HR/Ops portion of All-Hands-Meetings-Anticipated and provided risk mitigation recommendations-Ensured compliance with Equal Opportunity Employment (EEO), Affirmative Action (AAP), and other required federal and state employment reporting programs-Established an on-line repository designed to capture real-time and critical company processes & procedures that ebb & flow based on individual client agreements to ensure consistent and accurate knowledge sharing between leadership and support staff

Columbia, Md And Mclean, Va

Coached and mentored team members to ensure consistency and successful sourcing and hiring. Monitored hiring priorities, adjusted sourcing approaches accordingly, and assessed candidates. Implemented marketing initiatives for recruiting, including paid media and advertising. Drove talent engagement to the company's social media and career pages through marketing/branding tools & content management. Recruited security-cleared IT talent. Vetted, recommended, and negotiated vendor agreements. -Moved recruitment efforts in-house, saving $100K annually. -Created an effective Glassdoor recruiting and branding approach that generated a 50% increase in applications, a 35% spike in brand recognition, and a 30-50% month-over-month increase in talent engagement. The quality of applicants also increased.-Maintained a Glassdoor rating of 4.8 out of 5.0.-Managed implementation and data migration from legacy ATS to new ATS-Collaboration with technology and business leaders to ensure deep understanding of required/desired requirements for staffing initiatives-Full lifecycle recruiting of security-cleared IT talent to staff project teams for Public Sector, national Security, and Intel Community-Developed custom user dashboards for recruitment team, hiring managers, and key stakeholders-Built and maintained relationships with top-tier talent who serve as in-house influencers actively reinforcing the company’s mission and goals, which in turn increased opportunity for project expansion, increased employee referrals, and improved the bottom line-Provided required M&A reports during acquisition of NuWave Solutions by AEI, later renamed BigBear.ai

Columbia, Md And Mclean, Va

Directed accounting, contracting, and human resources, including oversight of security clearances, contracting records, invoicing, expenses, AR/AP, and timesheets. Maintained employee personnel files and conducted HR personnel audits to verify completeness. Tracked proprietary financial, personnel, and project metrics. Collaborated with sales, corporate, and security teams to ensure departmental goals aligned with corporate growth plans.-Participated in all semi-monthly payroll process, including general journal entries in QuickBooks-Owned and maintained DCAA compliant timekeeping system, to include accurate client, project, and charge codes, client invoicing, reconciliations, and project reports-Daily cross-departmental collaboration across HR, recruiting, corporate, and security functions to ensure departmental goals remain aligned with corporate growth strategies-Fulfilled various accounting, contracting, and human resource responsibilities, including tracking of contract budgets, client invoicing, employee timesheet and expense management, maintenance of employee clearances in JPAS, and personnel record management-Participated in redesign of in-house performance management system-Planned and executed major corporate events including annual company trip and holiday party-Assisted with benefits management and annual employee open enrollment

Savage, Md

Delivered customized support to small business owners in the areas of accounting, payroll, quarterly reporting, AR/AP, invoicing, tax preparation, and collections. Specialized in the areas of process creation, process improvement, and process management. Trained in-house staff on QuickBooks.

Interior Design And Asl Interpreting

Double major: Interior Design & American Sign Language (ASL)

Fine And Studio Arts

Attended MCAD on a scholarship. Studied Fine Art and Art History.