Oleksandr Ovadenko Email & Phone Number

Wrocław, Pl

Riyadh, Saudi Arabia; Wroclaw, Poland; Kyiv, Ukraine

Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Wroclaw, Poland

Key Responsibilities:• Spearheaded the planning and execution phases for mobile application development projects and implementing UAE Banking Return Forms (BRFs) across key Saudi Arabia, UAE, and Qatar markets.• Championed the integration of project management best practices, ensuring the delivery of superior quality outcomes for prestigious clients within the financial industry.• Led the cultivation and maintenance of robust, collaborative partnerships with key stakeholders in the banking and finance sectors.• Managed the financial aspects of the program meticulously, guaranteeing that projects were executed within budget constraints while achieving a monthly revenue milestone exceeding 1 million USD.• Directed a dynamic team of over 80 professionals, fostering an environment ripe for innovation, continuous improvement, and peak performance.• Facilitated cooperation among diverse, multi-cultural, and multi-vendor teams, ensuring delivery alignment with client expectations and pursuing new business avenues within the Middle East's financial landscape.Achievements:• Successfully expanded the program's footprint in the Middle East, consistently hitting a monthly revenue target.• Instrumental in clinching and maintaining high-value client accounts in the financial sector, significantly boosting the program's revenue streams.• Elevating operational efficiency and client satisfaction tailored to the Middle East financial market's unique demands.• Delivered significant enhancements in team productivity and project timelines through strategic leadership and resource management.• Cultivated a culture of excellence and teamwork, leading to impressive employee engagement and retention rates, even amidst the complexities of remote and hybrid work models.• Ensured strict adherence to stringent financial regulations and standards, aligning project outcomes with clients' specific requirements and expectations within the banking sector.

Kyiv City, Ukraine

Key Responsibilities:• Developing and executing delivery strategies, processes, and protocols to enhance operational performance.• Continuously improving service quality and customer satisfaction levels.• Coaching and nurturing team members to foster a collaborative and innovative environment.• Partnering with sales and account management teams to ensure alignment with client expectations and outcomes.• Assessing key performance indicators to detect trends and growth opportunities.• Upholding compliance with industry standards, regulations, and company policies.• Cultivating relationships with essential stakeholders, both internally and externally.Achievements:• Expanded team size from 15 to 200 FTE in just one year.• Established efficient remote/hybrid work practices for engineers.• Achieved consistently high client satisfaction ratings.• Designed and executed a robust talent management strategy, leading to increased employee retention and engagement.• Broadened the delivery center's capabilities, allowing the company to provide a wider array of services to clients.• Fostered and maintained solid relationships with key clients, partners, and stakeholders, supporting the company's overall growth and success.

Kyiv City, Ukraine

Running delivery organisation for leading provider of investment management software solutions (110+ FTEs, $7m in revenue).Job Description:• Full accountability of the Delivery, including client relationship, contract negotiations, resourcing, pre-sales, financial, process-related and people management aspects of organisation• Upsale activities within current engagement

As part of Practice Office• Running Agile Practice in Ukraine• Expanding Agile Practice to other locations (Lviv, Kharkiv)• Overseeing internal Agile Practitioners community • Conducting Agile Trainings for Customers (including sales activities)

Украина

As part of Delivery Organization• Managing Development Teams, UI/UX Team, Professional Services Organisation for Enterprise Software Company along with other smaller projects (6+ Scrum Teams in total) • Participating in pre-sales activities (POCs, Company capabilities presentation)• Participating in Tenders and preparing the response to RFIs, RFPs and RFQs• Extending relationship with existing customers• Building relationship with new customers for business growth• Succession planning in the organisation • Managing social projects (eHealth, Military related)Extra activities• Lections for Students in several Kyiv Universities• Conducting program for University Teachers "Програма для викладачів: проектний підхід у вищій освіті" for Kyiv, Lviv and Kharkiv regions• Hosting and participating in various events organized by the CompanyAwards• Annual Leadership Award - 2017• Manager of the Best Team - 2019

Kyiv City, Ukraine

• Managing Development Teams and Professional Services Organisation for an Enterprise Software Company (3 Scrum Teams)Awards• Manager of the Best New Team - 2015• Manager of the Best Team - 2016

Украина

• Managment of division responsible for implementation of mobile/fixed/convergence Value-Added Services. • Products roamdap planning, resource allocation, tracking and optimization. • Up to 50 projects simultaneosly managed and tracked. Projects are managed by 7 direct employees. • Financial budget preparation and fullfilment tracking. • Standalone division of Quality Assurance which is responsible for testing of new products and developing QA procedures. • Designed job offer description for positions within the structure.

Emea

As a Technical Account Manager I was in charge of all Customer contacts during project and RFQ/RFP activities. Management experience in different cultures and environments. Full responsibility of multi-million USD projects. Project team management, resource planning, controlling, acceptance and handover to support, commercial lunch.Key Responsibilities:• Planning and executing strategy to key accounts. To retain and grow the account base through cross and upselling within the client. • Establishing and building relationships within the client base and internally, becoming the key champion for the client within Roamware • Responsible for achieving billing milestones for telecom operators in CIS and EE. • Prepare proposals/corporate and technical presentations and respond to RFI, RFQ and RFP's from customers. • Single POC to client for all technical issues / escalation POC for support issues. Managed projects Russia, Ukraine, Armenia, Kazakhstan, Azerbaijan, Belarus, Slovakia, Latvia, Georgia. Responsible for end-to-end project management: scoping, budget, schedule, risks, training and integration. Achievements • Recognized as the 'Employee of the Quarter'. • Consistent on-time, on-budget project delivery leading to satisfied clients. • Responsible for solution architecture and proposal submission which involved solutioning, BOQ design among others

Украина

Core Network O&M

Украина

Master Of Math, Computational And Applied Mathematics

Education record

Education record