Omar Velarde Email & Phone Number

Stafford, Tx, Us

Houston, Texas, Us

• Assist company President directly through research projects, managing business and personal calendars, and effective client communication while maintaining a high level of confidentiality.• Collaborate in social media planning, press advertising, and digital marketing initiatives to enhance brand awareness.• Generated creative content for social platforms, including copywriting, product photography, and Instagram Reels + Stories.• Oversee inventory management processes, including requisitions and transfers between warehouse and brick-and-mortar stores.• Boost web and in-store traffic by delivering insights and recommendations to optimize our SEO and SEM performance through website evaluation and KPI tracking.• Showroom visual display and setup, meeting appearance and cleanliness standards.

• Ensure accurate taking and placing of customer orders. • Appropriately course meals to create a fluid and seamless dining experience. • Address any questions and concerns about menu items, including food allergies. Explain and recommend sake pairings to enhance customer experience.

Houston, Tx, Us

• Translate documents from English to Spanish for government and local agencies.

San Francisco, Us

• Crafted and curated diverse prompts encompassing creative writing, professional communication, image interpretation, quiz generation, and classification tasks to challenge AI models and evaluate their responses against predefined criteria.• Performed thorough evaluations of AI-generated outputs, carefully grading and identifying errors to ensure compliance with ethical standards and project-specific guidelines.• Edit AI-generated responses according to grammar, coherence, and consistency. • Provided detailed feedback to improve the coherence, accuracy, and tone consistency of AI-generated content.• Worked closely with team members via Slack to refine and align AI-generated responses with specific project guidelines and business goals.

New York, New York, Us

• Assisted in website content editing via Shopify.• Influencer research, acquisition, and management.• Created photography, video, and copy content for socials.• Assisted CEO in daily administrative tasks such as data entry, inventory tracking, customer service, and shipping and handling.• Planned and executed marketing campaigns under the direction of the CEO through GoogleAds, Meta (Facebook and Instagram), and Pinterest.

Aventura, Florida, Us

• Provided training to new hosts, servers, and managers. • Participated in public marketing events to drive awareness and sales.• Booked and managed reservations for families, groups, and company events.• Addressed customers’ complaints and provided appropriate service recovery. • Conducted routine inspections of all restaurant areas for cleanliness and of food safety standards.

Sugar Land, Texas, Us

• Organized digital files using the Google Drive platform.• Implemented task management and social media management tools for workflow productivity.• Assigned and oversaw content creation from creative designers including posts, graphics, and videos.• Reported directly to CEO and assisted with daily administrative, scheduling, and travel arrangement needs. • Created copy for socials, managed and planned posting calendar, and scheduled posts via Facebook Business Suite.

Newton, Massachusetts, Us

• Managed reservations and closed sales for group and individual extended-stays.• Tracked, managed, and purchased guest-services and operational supplies inventory.• Participated in daily review meetings of Banquet Event Orders and Room Listing as required. • Monitored progress and quality of property renovations while managing relocation of guests and other daily hotel operations. • Scheduled and conducted property tours for potential guests, showcasing accommodations and highlighting amenities.• Liaised between guests and hotel departments for seamless running and operation of events, banquets, and conferences.

• Took and delivered orders to guests accurately and timely.• Provided every guest with the highest level of service standards.• Assisted with private events both at the restaurant and with banquets.• Directed guests and passers-by to various areas of the mall, as well as how to get to and from both towers.• Setting up and breaking down of the restaurant's daily equipment, tables, kitchen, and some food preparation.

San Francisco, Ca, Us

• Staging of visuals and new merchandise. • Make fashion recommendations based on current trends and new arrivals. • Brand Ambassador through personal Social Media. • Provide customers with solutions for out-of-stock products they desire. • Process returns and exchanges both in-store and online.

Columbus, Oh, Us

• Advised customers to help develop their sense of style based on current fashion trends. • Balanced multiple cash drawers. • Stock and replenish merchandise. • Maintain the visuals of the store.

• Maintained records of extended-stay gifts for loyal and long-term guests.• Responsible for inventory tracking, purchasing, and display of gift shop products.• Conducted weekly audits to identify and settle high-balances for long-term guests.• Arranged restaurant reservations, airport pick-ups and drop-offs, and tours for guests as requested.• Assisted guests with check-in and check-out procedures, handling requests, complaints, and inquiries. • Collaborated with housekeeping and maintenance departments to coordinate guest services, resolve issues, and ensure a seamless guest experience throughout their stay.• Managed reservations and room assignments efficiently, ensuring accurate records and timely communication with guests regarding availability, rates, and accommodation details.• Maintained a high level of property knowledge regarding available room types, amenities, and hotel services to assist prospective guests and groups when booking reservations over the phone.

• Conducted daily guest room and public area cleaning and inspections. • Responsible for new intern training, assisting in the settling of their roles. • Provided hotel and university visitors property tours and guided them through campus. • Coordinated transportation services for guests, including airport shuttles and taxi services. • Managed and scheduled team of twenty staff members in an eight floor full-service property. • Achieved the Top 5 in Hilton Hotels recognition nationwide for properties of 500 rooms or less in the cleanliness category.• Facilitated workshops for college classes focusing on housekeeping practices, sharing industry insights and best practices to educate and engage students.

Atlanta, Ga, Us

• Anticipate guest expectations. • Greet guests utilizing the 10 & 5 rule.• Maintain doorman and valet service standards. • Guide diverse ethnic groups of guests at a luxury hotel. • Got acquainted with business formalities and etiquette of the country.

Bachelor Of Science (B.S.), Business Administration And Management, Hospitality

Bachelor Of Science (B.S.), Hotel And Restaurant Management

Bachelors Of Arts, Tv/Film Production