Eric O. Email & Phone Number

San Francisco, California, US

+ Office Administration day-to-day office operations, ensuring a well-maintained, functional, and comfortable environment.+ People Operations Support: Assist with various HR tasks, including onboarding, employee engagement programming.+Supply and Purchasing Management: Oversee inventory management, ordering office supplies+Event Management: Organize and.

Chicago, Illinois, US

+ Manage onboarding and offboarding experience for all new hires in hyper growth financial technology firm scaling workforce from ~250 domestically to over 600+ globally. Supported IT device deployment and work software enablement including Zoom, Slack, Office 365, 8x8 phone system, etc.+ Facilitating in-office and remote events for associate enrichment and.

Detroit, MI, US

• Manage and directly oversee team of 30+ property management associates operating portfolio of 3 mixed-use multifamily boutique Class A/B communities including 500+ apartment units, 30,000+ square feet of commercial.
• Development of annual operating and capital budgets inclusive of quarterly revenue projections and strategic expense controls. Project management of ongoing capital enhancements, vendors, and contracted services.
• Advising in design of comprehensive community digital marketing program with use of Social Media, PPC, SEO, and reputation management.
• Oversight of mixed-use lease up property in phased development opening Q2 ‘21 in downtown Chicago loop. Planning and execution of aggressive pro-forma budget in distressed market amid COVID-19 health pandemic.
• Management of onsite Concierge team social programming and event management; additional resident retention efforts through experiential and distanced special events.Key Accomplishments:
• Led team responsible for leasing up 81-unit property and oversaw Q1 occupancy gains exceeding projected absorption in brand new ground-up residential development.

Boston, MA, US

• Manage all workplace requests across 3 offices in downtown Chicago, including management of food and beverage programs, office events, perks and amenities, workforce seating and personnel moves
• Devise workplace team SLA’s, KPI’s and strategic objectives as team scaled offerings across 3 cities, including 3,000+ associates in a remote and office-based environment, projecting growth to double workforce pre.
• Develop annual operating budget and managing service agreements and contracts; tracking all office supply expenditures
• Manage all office supply inventory and invoicing, vendors and services, payables and project proposals. Facilitated new hire orientation sessions, and unique engagement events offsite and onsite.
• Advise and assist in design and rollout of iOffice app, a centralized workplace request and multi-site mapping resource.
• Opened newly leased Chicago office, relocating 150+ people from across Chicagoland locations to new, consolidated and collaborative workplace plan

Southfield, Michigan, US

• Management of boutique luxury property in downtown Minneapolis
• All lease renewals signed to budget in a highly saturated competitive market
• Oversaw daily maintenance, leasing and marketing operations and resident events
• Recruited, interviewed, and on-boarded all-new site associates and delivered coaching, counseling, and performance reviews for all associates.
• Devised market-based manual product pricing models
• Execution of major capital expenditures and site improvement projects, plus advise ownership of future budgeted projects

Charlotte, NC, US

• Achieved post-lease-up stabilization of 290-unit Class A community in North Chicagoland suburb.
• Coordinated all due diligence in community sale and asset disposition.
• Oversaw daily leasing and marketing operations; managed all lease renewals within retention budget.
• Recruited, interviewed, and on-boarded all new site associates and delivered coaching, counseling, and performance reviews for all associates.
• Directed Yieldstar predictive pricing rollout (among the first communities and property managers Company-wide).
• Fulfilled all monthly duties related to financial reporting, executive summaries, payable management, budget development, contracting, and vendor compliance.

Southfield, Michigan, US

+ Awarded "Best of the Best" award in Q3 2016 for increasing NOI Same Store by 6.48%, including a decrease in expenses same store by 15.18%.+ Direct oversight of $1.8MM elevator modernization project, while retaining an averaged 62% of residents in 2016.+ Experience in operational management overseeing asset transition, re-branding, renovation, and asset.

Southfield, Michigan, US

+ Acquisition of new asset, managing daily operations of mixed-use 94-unit urban mid-rise, small scale project management, and participation in due diligence, affordable/voucher-based housing, customer service.

Southfield, Michigan, US

+ Experience in operational management overseeing asset transition, re-branding, renovation, and asset re-positioning as well as affordable housing mobility voucher program participants. Additional experience in new property acquisition, management transitions and due diligence.

Southfield, Michigan, US

+ Hired as property management trainee on rotation of 3 suburban assets north of Detroit area, with cross-functional experience in sales/leasing, operations management, and marketing.

Midland, MI, US

• Supported clerical and administrative operations at Student Life Center and wrote about University news, alumni briefs, etc. (The Timberwolf Howl) and hospitality industry news for alumni publication, The Northwood Idea.

Hyde Park, NY, US

Miami, US

Bachelor Of Business Administration, Hospitality Administration/Management

Associate Of Occupational Studies, Baking And Pastry Arts