- Reviewed team-developed APIs to ensure alignment with customer requirements.- Collaborated closely with stakeholders to understand their changing needs andconfigured the product, contributing to high levels of client satisfaction.- Demonstrated flexibility and adaptability in responding to changing requirements andpriorities, ensuring alignment with the evolving needs of clients.- Performed extensive testing on new features developed on the application.- Conducted exploratory testing to uncover potential issues and gain a deeper understanding of the application's behaviour and functionality.- Setup our embedded product with the APIs and configurations as per the business case of insurance carriers.- Set up user stories based on requirements and user flow provided by carriers.- Defined and documented test cases using Qase.- Tested API using Swagger and Postman

• Manage timelines and development of automation testing code base via AGILE processes 
• Planned, developed and prioritized the test cases to get implemented during the sprint.• Write test scripts and automate testing using cypress with cucumber and puppeteer written using javascript• Work with development teams to ensure delivery of desired functionality• Triage bugs and report them via Jira.• Performed end-to-end testing and regression testing prior to releases and when new features are being merged.• Ensure that the bug-fixes don't tamper with the existing functionality of the application.• Ensured releases going out are bug free• Utilized Browserstack to conduct comprehensive testing of the application across various web browsers and devices

• Identified process improvements, created / updated documentation and ensured the process related training materials, partner contact sheets are accurate. • Created and managed purchase orders based on various processes and information provided from US Procurement departments using SAP and ARIBA systems • Analyze invoices, reconcile them and resolve discrepancies while executing follow-up • Work allocation on daily basis and making sure the team completes the assigned task. • Training new and existing team members on Resolving Store related Queries and in invoice reconciliation • Perform quality analysis and provide feedback to team members • Identified process improvement resulting in a time saving • Effectively handled replenishment processes by ensuring that the right product arrives at the right US Target store from the distribution centers, thereby contributing to higher sales • Collaborated with various teams in India and US headquarters to coordinate functions and manage relationships with business partners. • Extracted P2P reports in SAP and presented to the Business Partners the analysis of Purchase Order historical data and invoices. • Created reports in Salesforce for viewing active work volumes. • Procured materials from the vendors on timely manner • Identified the SAP access issue and got it fixed with the help of US partners which in turn reduced the work volume by 40%. • Proactively identified new trends and notified the US Target Partners, which helped in procuring and sending the right number of items to the store in a timely manner.

• Providing a Learning Management System to colleges using Moodle and designing websites using WordPress. • Designing an interface between students and teachers for uploading the assignments • Creating workspace for different users and maintaining the workspace• Manual testing the websites to ensure there are no errors and inconsistencies.

• Developed Dashboards to proactively identify policy holders/customers who are likely to churn and move out of the Company and Take proactive measures to retain them in the Company. • Data analytics to determine pattern and to explore opportunities for more revenue • Participate in and sometimes lead business requirements and design review sessions • Perform detailed analysis of source systems and source system data, model that data in QlikView and Perform what-if analysis using Qlikview dashboards • Design, develop, and test QlikView scripts to import data from source systems, data feeds, flat files • Trained and extensive knowledge on tools like MYSQL, INFORMATICA, IBM COGNOS and Qlikview. • Received a note of recognition from the CEO for quick implementation of Qlikview that helped retain business clients.

• Assisting customers with issues associated to hosting. • Building WYSIWYG / WordPress websites and fixing minor website errors coded in HTML, PHP and JavaScript. • Rectifying website issues such as 404 (Page not found), 503 (Internal Server Error). • Assisting customers with upgrading, renewing, maintaining their hosting accounts.