Ovidio Dejesus Email & Phone Number

United States

Design Miniature Airport Dioramas

West Melbourne, Florida, United States

Melbourne, Fl

As a Costumer Success Manager at SUSE I am focused on customer loyalty, fostering long-term relationships with our customers, and ensuring that my customers are achieving the goals they were looking to achieve when purchasing our products.

Miami/Fort Lauderdale Area

Assist sales representatives (internal and external) throughout the SUSE Linux sales cycle from a technical perspective. Represent the company at trade shows and conventions, including speaking and presenting. Perform demos, organize and build proofs-of-concept.

Miami/Fort Lauderdale Area

Develop and execute marketing plans to achieve page one rank on Google for local businesses, including website design (HTML, CSS, WordPress, PHP), social media, video, keyword research, and other online marketing techniques.

Miami/Fort Lauderdale Area

Assisted sales team in all aspects of the sales process, including RFI/RFP, meetings, presentations, demonstrations, prototypes and installations. Instrumental in the launching of Red Hat Mexico. Red Hat Certified Engineer (RHCE)• Performed presentations, demonstrations and training sessions for OEM partners and customers, and participated in the installation of proof-of-concepts systems.• Worked with local technology partners to derive and develop system specifications and… Show more Assisted sales team in all aspects of the sales process, including RFI/RFP, meetings, presentations, demonstrations, prototypes and installations. Instrumental in the launching of Red Hat Mexico. Red Hat Certified Engineer (RHCE)• Performed presentations, demonstrations and training sessions for OEM partners and customers, and participated in the installation of proof-of-concepts systems.• Worked with local technology partners to derive and develop system specifications and recommend architecture solutions to meet customer program requirements. Show less

Columbia, Md

Provided pre- and post-sales technical support in the areas of customer meetings and presentations, demonstrations, RFI/RFP, lab-trials and installation of Sun systems and storage. Security Clearance: TS/SCI.• Provided systems engineering support for system integrators and customers during the design, integration and testing phases of rugged and TEMPEST systems, resulting in a reduction of time to market for their products.• Served as a “technical bridge” between customers and… Show more Provided pre- and post-sales technical support in the areas of customer meetings and presentations, demonstrations, RFI/RFP, lab-trials and installation of Sun systems and storage. Security Clearance: TS/SCI.• Provided systems engineering support for system integrators and customers during the design, integration and testing phases of rugged and TEMPEST systems, resulting in a reduction of time to market for their products.• Served as a “technical bridge” between customers and internal company resources in cases of problems, questions and escalations; resulting in faster resolution for the customer. Show less

Columbia, Md

Supported customers during all phases of system development and design, modification and integration of software and hardware, and technical sales support. Security Clearance: TS/SCI.• Designed and implemented automated hard drive loader and software configurator for Solaris (SPARC platforms), reducing process from 2 hours to 45 minutes per system.• Headed effort to re-design computer system (software and hardware) in response to an accelerated proposal effort. •… Show more Supported customers during all phases of system development and design, modification and integration of software and hardware, and technical sales support. Security Clearance: TS/SCI.• Designed and implemented automated hard drive loader and software configurator for Solaris (SPARC platforms), reducing process from 2 hours to 45 minutes per system.• Headed effort to re-design computer system (software and hardware) in response to an accelerated proposal effort. • Coordinated all necessary departments to re-design system in half the time, enabling the company to enter a Government bid on schedule, with a more competitive and versatile product. Show less

Columbia, Md

Managed, promoted and marketed the Intel product line at the local branch level, while providing technical support for customers and sales force.• Consulted with customers to derive project requirements and identify solution to support their schedule and budget.• Provided design consultation services to customers during the implementation of system solutions.

Columbia, Md

Supported customers during all phases of system development and design, modification and integration of software packages and drivers, and technical sales support. Security Clearance: TS.• Principal design engineer for portable satellite video-teleconferencing system for the Military. Designed prototype by integrating off-the-shelf components, reducing complexity and design time.• Assumed management responsibilities for porting software driver package due to delivery delays… Show more Supported customers during all phases of system development and design, modification and integration of software packages and drivers, and technical sales support. Security Clearance: TS.• Principal design engineer for portable satellite video-teleconferencing system for the Military. Designed prototype by integrating off-the-shelf components, reducing complexity and design time.• Assumed management responsibilities for porting software driver package due to delivery delays being experienced by outside contractor. Worked closely with contractor, which resulted in the project being completed on schedule Show less

Laurel, Md

Designed and developed microprocessor-based interfaces and equipment, including hardware design and software/firmware development to integrate design into final package. Security Clearance: TS/SCI.• Replaced manager of troubled, high-visibility project. System was re-designed and installed very close to original schedule, minimizing customer down time and loss of data.

Ms, Software Engineering

Bs, Computer Engineering

Education record