Owain Jenkins Email & Phone Number

Cardiff, Wales, United Kingdom

Cardiff, Wales, United Kingdom

• My duties were to:
• Manage the digital inbox, acting as first point of contact for all website queries from internal and external customers, seeking support from more senior team members on more complex or contentious queries
• Publish online content for both the website and Intranet, ensuring it meets agreed content standards and organise page deletions, moves and redirects
• Support staff members to improve website accessibility - fixing broken links, checking web code, and testing new services
• Review accessibility reports from third party scans to fix content issues and advise staff how to prevent these issues from recurring
• Review PDF documents, this includes documents that had been created internally or contracted by a third party, to ensure they meet the WCAG 2.1 accessibility standards. This would also entail highlighting my findings.

Nantgraw, United Kingdom

My duties were to ensure that retail contracts were discounted correctly while being on the correct promotion plan ready to be purchased. I would key enter document details of financial figures and car details. I would check the details to ensure that the financial figures and the car details were matching to the Customer Service Agreement.In the event.

Cardiff, United Kingdom

My duties included end user testing of the new website and content migration. I was responsible for checking data had been migrated correctly and functionality on the website was working correctly. I migrated existing bilingual content from the previous website or from newly created content documents into the new Content Management System. I formed part of.

Cardiff, United Kingdom

Duties included working in a target driven environment while delivering a high standard of customer service and care for British Gas customers. I was able to solve problems, handling general enquiries, updating customer records, bookings and confirming appointment times and dates.

Swansea, United Kingdom

During my time in Amazon I worked in a fast, target driven business and worked with various I.T., I was part of a small team carrying out stowing in sortable, non-sort and pallet stowing as well as picking and packing. By the end of my time there I was in the top 5% of stowers. In addition to these duties, I assisted in Vendor’s Returns and I.C.Q.A where.

Aberystwyth, United Kingdom

My duties included visiting local employers such including pubs, off-licences and major retailers that dealt with age restricted products and services. I would attempt to buy items and then write up comprehensive reports as to whether or not I was asked for identification. I also carried out checks and inspections to see if there were visual notifications.

Aberdare, Untied Kingdom

Duties included delivering a high standard of customer service and care while handling general enquiries, bookings as well as confirming delivery dates both face to face and over the telephone. I also created invoices and processed payments as well as distributed leaflets to promote our services. In addition to this I also trained delivery drivers in the.