Owain Samuel Email & Phone Number

Vancouver, Bc, Ca

Santa Barbara, California, United States

Santa Barbara, California, United States

Briq is an AI-based financial automation platform that enables construction companies to be more efficient and profitable. Briq automates financial workflows by connecting the people, processes, and systems that contractors use to run their business. By empowering contractors to make better business decisions, hundreds of companies rely on Briq to manage their budget, forecast, and spend.

Vancouver, British Columbia, Canada

New Monaco is a 125-acre benchmark-setting project that will incorporate world-class innovations, exceptional connectivity, unprecedented convenience and trailblazing environmental stewardship. With a humanistic approach guiding its path, New Monaco welcomes its inhabitants and visitors to fearlessly step closer to experiencing a richer, healthier, fuller life.- Develop and execute comprehensive business strategies to drive New Monaco development, ensuring alignment with the project's vision and objectives.- Collaborate closely with telcos, real estate developers, sustainability experts, and commercial tenants to identify growth opportunities, drive strategic initiatives, and achieve exceptional results.- Lead cross-functional innovation and business transformation projects, creating value delivery platforms for the New Monaco development and its diverse partnership portfolio.- Identify, build and nurture strategic relationships with key stakeholders, fostering collaboration and leveraging collective expertise to drive successful outcomes.- Conduct thorough market research and analysis to identify emerging trends, competitive landscape, and potential risks, providing valuable insights for strategic decision-making.

Calgary, Alberta, Canada

Virtuo is a fast-growing start-up that blends tech and human support to create amazing experiences for homebuyers. Serving the builder community across Western Canada, we are in thousands of homes each year and are best aligned with industry leaders looking to enhance their brand value through technology and amazing customer experience.- Developed and championed a go-to-market strategy to simplify the homeownership experience in the greater Vancouver region, successfully driving revenue growth and market expansion.- Built and maintained valuable business relationships with vendor and development partners.- Conducted in-depth market analysis to identify customer needs, competitive positioning, and market trends, enabling informed decision-making and driving product development initiatives.- Collaborated with internal teams to ensure seamless execution of partnership agreements and deliver exceptional customer experiences.- Served as the primary liaison and client-facing representative for existing and prospective business.

Calgary, Alberta, Canada

- Client representative role managing orientation, service and assistance for customers using the Virtuo platform.- Effectively resolved a wide range of client service issues and navigated challenging interactions with efficiency, diligence and care.- Managed a high volume of inquiries and requests across various communication channels.- Cultivated and maintained strong relationships with our service provider network, ensuring seamless coordination between clients and our partners.- Played an active role in providing input and support for the continuous improvement of Virtuo's products, contributing to the enhancement of the overall client experience.- Achieved an exceptional Net Promoter Score (NPS) by consistently delivering exceptional service, leading to increased referrals.- Recognized for outstanding performance as a Customer Experience Specialist and promoted to the role of Business Development and Partnerships, taking a pivotal role in Virtuo's expansion into the British Columbia.

Guangzhou, Guangdong, China

Operated the Vancouver Island University office in Guangzhou, China which oversaw international student recruitment initiatives in the Pearl River Delta.- Spearheaded recruitment activities and advising services in the Pearl River Delta, effectively meeting international enrolment targets and enhancing the University's global presence.- Developed and implemented innovative strategies to support the International Student Initiative and deliver an exceptional student experience.- Fostered relationships with partner institutions, government agencies, and educational consultants to expand international recruitment networks and maximize student enrolment.- Led cross-functional teams to coordinate marketing campaigns, events, and initiatives to attract and engage prospective international students.- Provided personalized guidance and support to students throughout the admissions process, ensuring a seamless transition into the university.

Bc Ministry Of Forests, Land And Natural Resources

- Participated in various firefighting missions, involving fire line construction, controlled burns, and the operation of firefighting equipment, containing and extinguishing wildfires, minimizing damage to both forested areas and nearby communities. - Worked within a team of 20 skilled firefighters, requiring strong communication skills, leadership and teamwork in dangerous working conditions with crew members.- Responded promptly to emergency wildfire situations, requiring a calm and composed demeanour under high-pressure circumstances.- Strong physical and mental endurance required for 14+ hour days during 2-week deployments. Thrived in physically demanding conditions, enduring long hours, challenging weather, and demanding terrain.- Prioritized safety by consistently following established protocols and guidelines during firefighting activities. Maintained a high level of situational awareness, contributing to accident-free operations throughout my tenure.- Participated in ongoing training programs to enhance firefighting skills, stay updated on the latest techniques and protocols.

Bristol, United Kingdom

Bachelor'S Degree, English Language And Literature, General

Executive Certificate, Beyond Smart Cities: Emerging Design & Technology

Bachelor'S Degree, English Language And Literature, General

High School Diploma, 8-12

Certificate, Real Estate