• Working closely with pre-sales consultants to find technical solutions.• Developing custom requirements for client sites; JavaScript, JQuery and HTML/CSS, Velocity.• Developing solutions via the TrafficLIVE REST API.• Integration with third party vendors; Xero and MYOB.• Technical support via phone and online for Australasia.• Mapping and migrating previous systems to centralised web based portals.

Traffic LIVE is the market-leading online studio, project & workflow management and resource planning system that helps creative agencies effortlessly manage people and project processes to deliver a profitable end product that surpasses client expectations. • Providing technical support and troubleshooting for Australasia and the US.• Configuration of custom template reporting using HTML/CSS, JavaScript, JQuery and Velocity.• Configuration and troubleshooting of Xero and MYOB accounts integration.

Australian Support and Installations Manager for a leading software development company, including FileMaker based Traffic andFlex / SaaS based TrafficLIVE.- HTML, CSS and JQuery development.- Integration development with account packages (MYOB & Xero).- Telephone and email support to over 500 clients in Australasia and worldwide- Setup and configuration of OS X 10.*, Windows Server 2003/2008 and IIS/Apache.- Configuration of IIS and firewalls Including Server Roles.- Setting up and configuration of FileMaker Server with Web Services. - Remote Desktop assistance either through VPN/Teamviewer/Citrix or Logmein.- Remote backup and administration of servers.- Windows & OS X desktop installation / troubleshooting.- Local office IT and systems administrator.