Key Account Manager
CurrentTradewheel is a B2B platform that provides services to suppliers and buyers from all around the world to sell and purchase their desired goods online. My role is to help those suppliers to find accurate buyers for their products. Most importantly I help them to market their products with help of the Tradewheel.com platform. The key role of this position is to manage accounts that have been assigned to you. To provide them with constant support, and to find the best ways to introduce them to the global market. Dealing with inquiries on their behalf. Maintain good relationships with customers. Documentation of every customer and keeping records of all other activities. Identify the customer needs and oversee service delivery within the business context. Follow-ups from the customers via Email and phone calls. Another core objective is to take the responsibility for getting service delivered to the clients. We use different Social Media Marketing platforms like Instagram, Facebook, LinkedIn, and Pinterest, and also we use Email marketing as well to promote our goods in different industries.