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Owen Atkinson Email & Phone Number
Global Head of Delivery Services
at
Arum Global
1 work email found
@arum.co.uk
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Global Head of Delivery Services
Location
Darlington, England, United Kingdom
Company size
Who is Owen Atkinson? Overview
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Quick answer
Owen Atkinson is listed as Global Head of Delivery Services at Arum Global, a company with 98 employees, based in Darlington, England, United Kingdom. AeroLeads shows a work email signal at arum.co.uk and a matched LinkedIn profile for Owen Atkinson.
Owen Atkinson previously worked as Head of Delivery Services (Growth Products and Managed Service) at Arum and Principal Business and Technology Consultant at Arum. Owen Atkinson holds 2 A Levels, Information Technology from Queen Elizabeth Sixth Form College.
Company email context
Email format at Arum Global
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{first}.{last}@arum.co.uk
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Profile bio
About Owen Atkinson
I've been working in Collections & Recoveries for 15 years with large and small organisations; successfully delivering business excellence assessments and transformational reviews in collections and recoveries leading to the implementation of strategies through customer segmentation as well as adopting new ways of working to optimise strategies and processes to contribute to the reduction of aged/bad debt.I've worked with many Collections Solutions on the market to drive innovative technologies to support improved Collections strategy & performance from a business and operational perspective.Proficient in multiple collections systems, including but not limited to Experian's Tallyman solution through all versions as well as FICO Debt Manager present and Legacy versions, and Exus EFS product suite.• Wide industry experience covering Utilities, Telco, Retail Bank, Public Sector, and Outsourcers (DCA's, Debt Sale, etc.)• Collections Risk & Segmentation • Performance & Improvement• Collections System & Operational Assessments• Agile Working through Strategy/System Design and Implementation• Compliance & Regulation (FCA, OFGEM, OFCOM, Treating Customers Fairly, CONC)• Extensive Tallyman version 1, 2 and 3 Experience• Extensive FICO Legacy Debt Manager Experience• Extensive FICO Current Debt Manager 9+ Experience• Extensive Exus EFS Experience• Extensive Qualco Knowledge• Collections Decision Engine (Probe SM, PowerCurve, SDS)• Experienced in SQL (Oracle, TOAD, MSSQL)• SAS Programming Accredited (Base SAS, Enterprise Guide)• Contact Centre Experience• Excellent Analytical, Reporting & Data Skills• Dashboard Creation via Microsoft Power BI• Dialler Management (Genesys, Avaya)• Bespoke ETL and Transformational Solutions• Expert in Tactical Change / Development
Listed skills include Tallyman, Sql, Vba, Visual Basic, and 48 others.
Current workplace
Owen Atkinson's current company
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Arum Global
9 roles
Owen Atkinson work experience
A career timeline built from the work history available for this profile.
Head Of Delivery Services (Growth Products And Managed Service)
CurrentHead of Delivery for Arum products and services globally across the Collections & Recoveries lifecycle.Accountable and responsible for leading a delivery team for Arum solutions across all industry sectors. Responsible for Arum vendor and supplier partnerships and managed service offerings to our clients.We pride ourselves on successfully delivering best.
Jul 2023 - Present
Principal Business And Technology Consultant
Dec 2021 - Jun 2023
Lead Consultant
Arum is the only truly independent company offering services across the credit management lifecycle, partnering with both the private and public sectors.We have over 20 years’ experience helping our clients achieve their strategic objectives by improving their regulatory, credit risk and portfolio performance, whilst maximising returns on their technology.
Oct 2018 - Dec 2021
Senior Business Consultant
- Arum is a London, Edinburgh and Dublin based consultancy, providing independent and specialist services to an international, primarily blue-chip client base in banking, utilities, BPO and financial services sector..
- Improving cash flow
- Decreasing bad debt charge / provisions and cost to serve
- Being compliant with legislation
- Utilising technology
- Treating customers fairly and wellWe strongly believe that good debt collections and recoveries help deliver positive outcomes for the customer and creditor. We have a hand-picked team of highly experienced experts.
Jul 2017 - Oct 2018
Senior Consultant
Apr 2016 - Jul 2017
Consultant
Arum is a niche consultancy providing independent specialist solutions across Collections & Recoveries and Software DevelopmentWe work hard supporting our clients to solve their business challenges and achieve their objectivesOur Collections & Recoveries expertise covers strategy, process, operations and systems.Our software team design, develop and.
Apr 2015 - Apr 2016
Collections Development Manager
- Responsible for the Tallyman Collections System v3.6.1
- Strategy Analysis, Recommendations, Creation, Development and Production
- Introducing new Collections methods and techniques
- Support with the creation and development of the Credit Risk Data Warehouse
- Support with the development and implementation of Experian's PowerCurve
- Responsible for driving initiatives to reduce Bad Debt Charge (BDC)
Jan 2014 - Apr 2015
Collections Systems & Strategy
- Responsible for the Tallyman Collections System v2
- Credit Risk Strategy Recommendations, Creation, Development and Production
- Analysis of data via SAS, SQL, Oracle and other data sources and languages
- Analysing data for behavioural characteristics for successful and effective Collections strategy paths/steps
- Responsible for reporting Churn and improvements toward the reduction of churn and retention of customers
- Support with the development of the Credit Risk Data Warehouse maintained in SAS
Mar 2006 - Jan 2014
Team & coworkers
Colleagues at Arum Global
Other employees you can reach at arum.co.uk. View company contacts for 98 employees →
AR
Aiswarya Ramachandran
Colleague at Arum GlobalLondon, England, United Kingdom, United Kingdom
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NA
Nazaqat Ali
Colleague at Arum GlobalNewcastle Upon Tyne, England, United Kingdom, United Kingdom
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RG
Reuben Gates
Colleague at Arum GlobalGreater Oxford Area, United Kingdom
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JL
Jamie Lockey
Colleague at Arum GlobalTelford, England, United Kingdom, United Kingdom
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MJ
Michał Jonczynski
Colleague at Arum GlobalBydgoski, Kujawsko-pomorskie, Poland, Poland
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SG
Salvador Garcia Arroyo
Colleague at Arum GlobalGreater Madrid Metropolitan Area, Spain
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BA
Bayrem Aloui
Colleague at Arum GlobalAl Kaf, Tunisia, Tunisia
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KM
Kevin Mcnabb
Colleague at Arum GlobalGreater Brighton And Hove Area, United Kingdom
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MW
Matt W.
Colleague at Arum GlobalNottingham, England, United Kingdom, United Kingdom
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DP
Dejana Perojevic
Colleague at Arum GlobalSerbia, Serbia
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Aiswarya Ramachandran
Colleague at Arum GlobalLondon, England, United Kingdom, United Kingdom
View →
NA
Nazaqat Ali
Colleague at Arum GlobalNewcastle Upon Tyne, England, United Kingdom, United Kingdom
View →
RG
Reuben Gates
Colleague at Arum GlobalGreater Oxford Area, United Kingdom
View →
JL
Jamie Lockey
Colleague at Arum GlobalTelford, England, United Kingdom, United Kingdom
View →
MJ
Michał Jonczynski
Colleague at Arum GlobalBydgoski, Kujawsko-pomorskie, Poland, Poland
View →
SG
Salvador Garcia Arroyo
Colleague at Arum GlobalGreater Madrid Metropolitan Area, Spain
View →
BA
Bayrem Aloui
Colleague at Arum GlobalAl Kaf, Tunisia, Tunisia
View →
KM
Kevin Mcnabb
Colleague at Arum GlobalGreater Brighton And Hove Area, United Kingdom
View →
MW
Matt W.
Colleague at Arum GlobalNottingham, England, United Kingdom, United Kingdom
View →
DP
Dejana Perojevic
Colleague at Arum GlobalSerbia, Serbia
View →
2 education records
Owen Atkinson education
2 A Levels, Information Technology
Queen Elizabeth Sixth Form College
Education record
Staindrop Comprehensive
FAQ
Frequently asked questions about Owen Atkinson
Quick answers generated from the profile data available on this page.
What company does Owen Atkinson work for?
Owen Atkinson works for Arum Global.
What is Owen Atkinson's role at Arum Global?
Owen Atkinson is listed as Global Head of Delivery Services at Arum Global.
What is Owen Atkinson's email address?
AeroLeads has found 1 work email signal at @arum.co.uk for Owen Atkinson at Arum Global.
Where is Owen Atkinson based?
Owen Atkinson is based in Darlington, England, United Kingdom while working with Arum Global.
What companies has Owen Atkinson worked for?
Owen Atkinson has worked for Arum Global, Arum, Npower, and Ee.
Who are Owen Atkinson's colleagues at Arum Global?
Owen Atkinson's colleagues at Arum Global include Aiswarya Ramachandran, Nazaqat Ali, Reuben Gates, Jamie Lockey, and Michał Jonczynski.
How can I contact Owen Atkinson?
You can use AeroLeads to view verified contact signals for Owen Atkinson at Arum Global, including work email, phone, and LinkedIn data when available.
What schools did Owen Atkinson attend?
Owen Atkinson holds 2 A Levels, Information Technology from Queen Elizabeth Sixth Form College.
What skills is Owen Atkinson known for?
Owen Atkinson is listed with skills including Tallyman, Sql, Vba, Visual Basic, Vbscript, Sas Programming, Sas, and Icm.
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