Owen Blackburn Email & Phone Number

Columbus, OH, US

Ohio, United States

• Experienced IT professional implementing state-of-the-art software, hardware, and networks for high system uptime. Proactively monitors performance, minimizing downtime. Enhances security and efficiency, setting up.
• Implement state-of-the-art software, hardware, and networks, ensuring a system uptime of 99.9%, while proactively monitoring performance and swiftly rectifying issues to reduce downtime by 50%.
• Manage an effective IT infrastructure, boosting security by 70% and efficiency by 50%, while meticulously overseeing network servers and technological tools.
• Coordinate the seamless setup of over 500 user accounts, permissions, and workstations, concurrently maintaining system updates and enhancements according to the identified requirements.
• Increase system security by 80% through stringent access controls, establishing a 100% successful backup routine, fortifying firewalls, and proficiently managing third-party firewall vendors.
• Continually enhance system capabilities, reducing compatibility issues by 60% through timely integration of new releases, hardware, and applications, while keeping a vigilant eye on necessary updates.

Dublin, Ohio, United States

• Results-driven data expert with a proven track record in optimizing data lifecycles for multiple projects. Skilled in leading cross-functional teams to develop innovative data-driven solutions, accelerating the design.
• Supervised and optimized the data lifecycle for more than 10 ongoing projects, thereby improving data efficiency and utilization by 30%.
• Collaborated with multiple engineering teams, leading to the development of innovative data-driven solutions that accelerated the design process by 40%.
• Uncovered and effectively conveyed critical insights about in-house trends to senior management, contributing to a 20% increase in operational effectiveness based on these insights.
• Designed and implemented comprehensive technical guides, resulting in a 50% reduction in the onboarding process time and a 35% increase in the productivity of new employees within their first month.

8188 Business Way, Plain City, OH 43064

• As a Network & Server IT Support Specialist, I made significant contributions to the company. I was responsible for installing, configuring, and maintaining computer networks, servers, and related hardware and software.
• Aided the IT team in maintaining hardware, software, and other systems, boosting overall system performance by 25% and reducing downtime by 15%.
• Provided prompt troubleshooting and technical support, resulting in a 30% decrease in average issue-resolution time, significantly enhancing operational efficiency.
• Organized and maintained IT resources, optimizing resource accessibility by 50%, which streamlined the allocation and utilization of resources.
• Supported key IT areas like cybersecurity, programming, analytics, and data center management, contributing to a 20% improvement in cybersecurity measures and a 10% increase in data center efficiency.
• Managed minor equipment repairs and other servicing needs, curtailing equipment downtime by 30%, thereby improving productivity and continuity.