Owen Bologna Email and Phone Number

- Designed curriculum and instructional materials based on collected data, increasing course member engagement- Generated over 20 different virtual lessons and performances using audio and video editing software- Collaborated with team members, stakeholders, and supervisors on generating multiple public-facing projects simultaneously with a team of 5, ensuring performance, quality, strategy, and timelines were achieved- Managed stakeholder and team member expectations through de-escalation strategies and proactive communication- Hosted live video trainings on education technology for course participants and team members- Conducted performance gap analysis to assess and address performance issues

- Designed and implemented modern music course curriculum and managed cohort of 8 in weekly meetings, and long-term projects resulting in public-facing events.- Collaborated with cross-functional subject matter team members on developing community events- Managed learning and engagement of 48 course members by designing curriculum and instructional materials, scheduling rehearsals, and communicating with stakeholders- Resolved conflicts and developed meaningful relationships with team members and course members

- Provided customer service by effectively navigating customer inquiries and requests- Recognized as, “Employee of the Month” for the month of November 2017

- Designed and implemented project-based learning curriculum and managed the development and execution of 6 different learning modules simultaneously- Researched, developed, and implemented lessons and projects for 300 participants - Collaborated with team members on designing lesson plans and instructional materials- Presented research findings at state conferences

- Collaborated with specialists to design weekly archery, ropes, and science lessons for 200 participants- Communicated with stakeholders on day-to-day program operations

- Assisted clients and customers with policy changes, quotes, and account updates- Facilitated incoming and outgoing communication for team of 8