Owen Chen Email & Phone Number

 Design Process Optimization (C / Creo Toolkit) └ PQCT Export Tool: Automated quality control data export, saving 70% processing time └ PCB Interference Check Tool: Reduced checking time for PCB and ME parts by 80% └ Quick Drawing Operations: Accelerated drawing creation and switching, raising speed by 65%⊕ Awards : └ R&D Pioneer Award, Q1 2021 (PC PLM) └ Creative Programming Contest Award, 2nd Prize, LCFC 2021 Departmental Training Coordinator (Communication / PowerBI) └ Coordinated training logistics across 8 departments to ensure operational efficiency └ Built PowerBI dashboards for real-time tracking of training plans and schedules └ Introduced the Lecturer Award, enhancing training culture and engagement └ Delivered certified PowerBI training as an enterprise-level instructor⊕ Awards : └ R&D Pioneer Award, Q4 2021 (Technical Learning Path Project) └ R&D Kick Off Award, 2022 (Young Talent Team)

 System Update, Administration & Help Desk (Windchill PDMLink / Creo Parametric ) └ Upgraded Windchill and Creo systems with zero data loss during system updates └ Migrated RD PDM to enterprise PLM, restoring MCAD operations within 3 days  Common Development (C#, MS SQL) └ Creo Deployment Automation: Reduced installation steps by 97% with a one-click solution └ Creo Advanced Menu: Visualized startup process, reducing license balance requests by 80% └ Workspace Recovery Tool: Improved data recovery efficiency by 90% └ License Management System: Optimized license usage, saving 11% on Creo licenses └ Windchill Filevault Recovery: Aligned with backup systems, achieving 0% data loss Secondary Development (Java, J-Link) └ Creo Copy Filename Tool: Automated model name retrieval, reducing steps by 71% └ Drawing Frame Replacement Tool: Simplified frame replacement, cutting steps by 90% └ ID Drawing Automation: Created six-sided ID drawings 94% faster than manual operations

 System Implementation (Windchill PDMLink / Creo Parametric ) └ Established and implemented PDM system in 3 months └ Supported 300 users across ID/ME departments using Windchill and Creo └ Implemented LB/HA mechanism for service and replication over 2 sites └ Managed versioning, access control, and CAD integration for design data System Administration & Help Desk (Blade / Rack / Win Server / FlexNet) └ Maintained Windows servers, network, web services, and database for stability └ Provided technical support for 300 users across 2 sites, both local and remote └ Managed FlexNet settings, saving 25% on licenses through optimized borrowing control └ Ensured high system availability: Creo 100%, Windchill ≥ 99.99%

台灣 新北市

 Internal System Administration (Win / Linux / Network) └ Established and maintained Win/Linux servers with Samba, FTP, Web, and mail services └ Managed network, cabling, and devices like core switches, APs, and NAS External Customer Services (DS ENOVIA / CATIA) └ Implemented and maintained PLM systems, assisting clients with related issues └ Pre-sold PLM products, conducted demos and presentations for customers F2F └ Served renowned clients including ASUS, PEGATRON, TECO, PANASONIC, and others