Owen Cheuk Email & Phone Number

Vancouver

Vancouver, Canada Area

- Led the training of 30+ recruits, providing clear guidance on food safety, the best practices, and demonstrating tasks, resulting in their successful onboarding and exceptional performance in their respective positions.- Collaborated with cross-functional teams, employing facilitation skills to optimize the service area, ensuring efficient operations and streamlined processes to meet the high-volume orders and thrive in the fast-paced environment.- Utilized resource management practices, including inventory investigation and accountability, to maintain optimal inventory levels throughout shifts. Recognized by supervisors for being accountable and productive.

Vancouver, British Columbia, Canada

-Developed and implemented an automated spreadsheet to effectively track agent progress and provided timely updates on project spreadsheets. Utilized pivot tables to present project advancement visually.-Demonstrated exceptional organizational and prioritization skills while efficiently managing a high volume of over 7000 requests from BOLD net users.Created a comprehensive overview and interactive dashboard for the BOLD project using Google Studio, delivering valuable recommendations for further project enhancement. Recognized with an award for outstanding work quality.-Conducted thorough analysis of Spring and Fall 2022 Pulsecheck comments and skillfully presented the findings to directors, team leaders, and during a department-wide meeting.-Led engagement initiatives, including organizing regular team stretching sessions and coordinating well-received Halloween and Christmas events, resulting in elevated team morale and active participation levels.-Facilitated meetings with cross-functional teams, collaborating with members from communications, business, and security, to successfully execute an employee conversion project for over 300 workers. Received accolades for dynamic leadership and unwavering commitment to project success.

Surrey, British Columbia, Canada

-Designed and organized a SharePoint site for others to easily access and view the togetherQI team resources.-Facilitated Sprint Planning meetings and liberating structure activities such as TRIZ and 1-2-4-all.-Collaborated with others to gather insight and feedback to construct effective board visuals.-Created monthly presentations to showcase the updates of the team. -Utilized Excel to create a spreadsheet that contained workshop evaluations.

- Devised and executed engaging non-profit club events, fostering a community for mechanical keyboard enthusiasts.- Led the strategic planning of human resources initiatives within the club, including recruitment strategies, volunteer management, and member engagement programs.- Utilized social media platforms to strategically announce club activities, effectively attracting new members.

Vancouver, British Columbia, Canada

- Orchestrated and facilitated virtual group meetings using Zoom, incorporating team check-outs and organizing innovative educational peer-to-peer events.- Collaborated remotely with a 10-member team, conducting thorough research and inputting quantitative data to contribute to the city database while ensuring quality assurance.- Conducted interviews using a web-based recording platform and performed a meticulous analysis of qualitative data.- Demonstrated self-reliance, effective time management skills and integrity, successfully completing data gathering tasks and data quality management within challenging timelines in a complex and evolving project.

Bachelor Of Business Administration Honours, Operations Management, Management Information Systems

Activities and Societies: Certificate in Business Analytics and Decision Making

Bachelor Of Applied Science - Basc

Bachelor Of Business Administration - Bba, Business Administration, Management And Operations