Owen Cox Email & Phone Number

London Area, United Kingdom

As a Technical Field Coach, I play a pivotal role in our team by conducting company inductions, facilitating diverse training sessions in a classroom setting, and providing hands-on technical coaching in real-world field environments. My duties include crafting personalised action plans tailored to individuals, integrating SMART objectives to support their professional growth. I provide coaching and deliver courses for our engineers who work with various Internet service provider networks, including Virgin Media, Gigaclear, and Community Fibre. These courses cover topics such as:• NRSWA Street Works• Physical Infrastructure Access (PIA)• Passive Optic Network (PON)• Network Planning• Civils and Cabling activity• Overhead Networks• Underground Ducts

Enfield, England, United Kingdom

As a FTTH Engineer I focus on internal installations in the Fibre network on our Gigaclear contract. My primary responsibilities are: •Work safely according to National Roads and Street works Act, including Signing, Lighting and Guarding, Safe Working Practices, Personal safety and Gas Testing.•Ensure all activities are carried out in line with Health and Safety standards, including carrying out daily checks to ensure safe use.•Installation of FTTH broadband services to residential and some commercial properties, including carrying out internal and external cabling. •Working at height of up to 15 metres, including working on telegraphs poles and ladders.•Delivering Professional and quality customer service.•Self-auditing work to ensure it meets all company and client standards.•Maintenance of a clean and tidy working environment. •Fibre cabling pulling, jointing and testing.

Welwyn Garden City, England, United Kingdom

As a highly skilled Telecommunications Engineer with a specialised focus on Fiber networks, my pivotal role extends beyond designing, installing, repairing, and maintaining high-speed fiber-optic communication systems. In addition to being a key player in ensuring the seamless transmission of voice, data, and video signals over fiber-optic networks, I also serve as one of the go-to members of the team for engineers, providing invaluable on the day support and troubleshooting assistance.My comprehensive knowledge and deep understanding of fiber-optic technology and network protocols has allowed me the trust of being asked to cover patch leads, showcasing my versatility in managing various aspects of the telecommunications infrastructure. My role as the primary point of contact for fellow engineers underscores my proficiency in addressing complex issues, demonstrating not only technical prowess but also effective communication and collaboration skills. By consistently delivering reliable solutions and being the go-to person for on the day support, I have contributed significantly to the overall efficiency and success of the telecommunications network.

London, England, United Kingdom

In my capacity as a Project Assistant within the private healthcare sector, I assumed a pivotal role, actively contributing to the success of ongoing projects. My multifaceted responsibilities encompassed:- Orchestrating the smooth advancement of projects through the provision of indispensable support.- Overseeing and maintaining IT support for previous projects, ensuring uninterrupted operational continuity.- Collaborating in the strategic planning and achievement of project milestones, thereby ensuring the attainment of successful outcomes.- Proactively participating in continuous learning initiatives to deepen my comprehension of the private healthcare sector, thereby bolstering my capability to offer invaluable support across diverse projects."

During my tenure at Dotcom, I initially served as a customer shopper, responsible for fulfilling online product orders. Over time, I transitioned into a more pivotal role within the organization. In the backroom, I took charge of coordinating the loading of vans, optimizing van routes, and ensuring seamless collaboration among backroom staff.My role extended beyond routine tasks, as I was entrusted with covering for team leaders in their absence, showcasing my ability to step into leadership roles when required. Moreover, I assumed significant responsibilities such as setting up all systems at the beginning of each day and overseeing a team of up to 50 members until the arrival of a manager later in the day.These experiences have honed my skills in project coordination, team leadership, and operational oversight. Coordinating logistics and managing staff underscored my organizational abilities, while covering for team leaders demonstrated my adaptability and capacity to assume leadership responsibilities. The responsibility of setting up systems daily emphasized my attention to detail and commitment to efficient processes.

Sport Science, Ddm

Telecoms Field Operative, Telecommunications Engineering, Distinction

This is an apprenticeship with Openreach as a Telecoms Field Operative Level 2, focusing on specialisation in Fibre Optics. My training.

C

Maths English Language English Literature Level 2 Functional Skills ICT

Btec Ict, Distinction*