Owen Nesbitt Email & Phone Number

Edmonton, Canada Area

Lead Associate (November 2019 to present)Accounting Associate (October 2018 to November 2019)

County Dublin, Ireland

- Implemented macros to improve reporting process efficiency, and reviewed and authorized their use. One task experienced time gains of 10 hours, resulting in cost savings of €1,000 ($1,500 CAD) per month to the client.- Discovered inaccuracies while preparing and reviewing reconciliations for bank accounts and shareholdings which, if improperly reported, would have cost the company €6,000 ($9,400 CAD) each instance in penalties.- Client requested delivery of a report earlier than originally expected. Engaged with other departments to verify the required information, and made the necessary changes to internal reporting process to enable delivery. This improved the delivery date of the report from day two or three of accounts to early on day one.

Peterson House, Sallynoggin, Co. Dublin, Ireland

- Created a series of spreadsheets to reflect stock information in a streamlined manner, which enabled senior colleagues to complete annual fiscal and legal reporting one day earlier than the previous year.- Discovered poor stocking practices while preparing stock take, and suggested changes that assisted in producing more accurate records of inventory.

28 Atlantic

- Assisted the resort being awarded its fifth star in hospitality from Forbes Magazine. Consistently provided the highest quality service to our guests, through in-depth knowledge of the restaurant and a welcoming, friendly personality. - Took initiative during peak times to balance work load amongst team members, to provide the best service to guests.

Celbridge, Co. Kildare

- Created custom lesson plans and handout documents in high school physics for local students struggling to engage with their teacher's methods. These plans directly improved engagement with the material and produced better exam results.- A local student was on track to fail their high school physics class. Through personalised lesson plans and tutelage, we improved their exam score from 30% to 60%.

Dr. Steeven'S Hospital, Dublin 8

- Consistently performed above company average for volume of queries resolved, resulting in higher customer satisfaction and clients serviced.- Composed logs of issues for further analysis by team members, which identified underlying issues in different locations, resulting in saved resources.- Delegated and prioritised tasks to field technicians when faced with issues that couldn't be resolved remotely. Technicians could then ensure essential services were being delivered.

659 Boylston St, Boston, Ma 02116, United States

• Greeting customers as they entered the store.• Providing information to customers regarding ingredients, preparation and procedures within the store.• Food preparation.• Maintaining strong customer relationships by actively engaging with customers about any and all subject matters.• Ensuring that all customers left the store happy and satisfied with the service that had been provided.

6 Rehoboth Avenue, Rehoboth Beach De 19971

• Greeting customers as they entered the store.• Providing information to customers regarding ingredients to all the possible flavours.• Serving food.• Maintaining strong customer relationships by actively engaging with customers about any and all subject matters.• Ensuring that all customers left the store happy and satisfied with the service that had been provided.

17601 Coastal Hwy #1, Lewes, De 19958, United States

• In charge of maintaining the company website, adding and removing new or old stock.