Owen Murphy Email & Phone Number

• Major Responsibilities:Oversee all aspects of practices/procedures and provide leadership/management to over 140 team members within organization. Deliver enterprise-wide oversight into all accounts receivable and.
• Enhanced company’s cash flow position by over $17M monthly through adjusted collections prioritization.
• Aided finance organization in finding new and innovative ways to identify automation opportunities, including accounts receivable automation tools, mobile deposit scanning app, accounts payable help desk, and various.
• Maintained company’s compliance with appropriate controls to a Sarbanes-Oxley Act (SOX) standard.
• Created a Helpdesk in less than three months to triage all incoming requests to AP team.
• Established a new org structure and prioritized employee wellness and events by working with team leads.

Greater New York City Area

• Major Responsibilities:Supervised process workshop and organizational design sessions on a regular basis with WMG leadership, including global CFOs, label executives, and WMG executive board.Evaluated, designed, and.
• Transformed several portions of WMG’s finance and accounting organization globally (new ERP, new organization design, and service centers), saving over $35M annually.
• Saved $17M in labor arbitrage by integrating all global accounting processes while reducing Warner Music Group’s finance organization by over 30% within 2-3 years.
• Enhanced end-to-end artist experience by implementing improved processes and systems; improved employee experience and decreased overhead costs by executing post-COVID office experience at three service center locations.
• Enabled development of all new service level agreements (SLAs), standard operating procedures (SOPs) and key performance indicators (KPIs) for both internal captive centers and WMG finance’s 3rd party service contracts.
• Facilitated knowledge transfer of over 250 individual accounting processes across 40 countries.

New York, New York, United States

• Major Responsibilities:Led and supported efforts to AIG Corporate functions, including HR, communications, IT, finance, legal, internal audit, administration, and global business services. Created and deployed a.
• Yielded a $12.5M net benefit annually to AIG through 650+ employee efforts.
• Automated HR’s inquiry intake process through robotics, solving a process by over 10K tickets per.
• Outsourced existing and future migration of shared service processes by executing large-scale initiatives.
• Minimized timing for onboarding new employees from weeks to days and prevented administrative oversight issues by developing comprehensive workflow tool.

Greater New York City Area

• Major Responsibilities:Managed a project evaluating real estate consolidation/closure opportunities across AIG’s 350+ US offices.Oversaw assessment and transformation of sourcing/procurement department, including.
• Evaluated over 200 positions within sourcing/procurement functions across globe.
• Implemented best practices, generated efficiencies through scale, and reduced operating expenses through migration to shared services while recommending over 30% of positions to a low-cost center.
• Determined an immediate (12 month) gross benefit of over $10M in annual real estate spend.
• Saved approximately $4M annually by managing effort to insource 85 positions across several global processes from a third party back to AIG in Colombia, Japan, Europe, the US, and Manila.
• Drove saving of $40M with 1.9K positions by analyzing headcount and cost data and developing global shared service migration targets for 2015 and 2016.

Berkeley Heights, NJ

• Major Responsibilities:Performed detailed assessments on feasibility, training, and knowledge transfer, with project plans developed to manage and monitor timing and completion of key deliverables and.
• Boosted invoicing process from a 90-day average in 2011 to a 35-day average in 2013.
• Achieved saving of over $500K annually by migrating 100% of all non-managerial responsibilities offshore.
• Supervised migrations of eight separate processes of over 45 FTEs, providing ~$2.2M in annual net savings.
• Enhanced overall customer perception by over 20% within 12 months by maximizing motivation for internal employees.
• Gained a 70% timing/quality efficiency improvement with 80% fewer staff by improving process for broker disputes and revisions.

Berkeley Heights, NJ

• Managed the WorldSource and Transportation Divisions for Risk Management Group’s Fusion Department
• Oversaw and delegated the daily workflow of employees in various positions, including analytical, accounting, and customer service roles
• Reviewed all necessary account documents from corporate system and accounting / retro files for our clients to ensure proper coverage, billing, and collateral positions
• Created the corrective action process and templates that allowed Fusion management to address employee performance issues accurately and objectively
• Updated and tracked daily compliance numbers to ensure the completion of adjustments that were due for all WorldSource and Transportation accounts stayed above 95% compliant
• Prepared, analyzed and organized documentation for quality review

Berkeley Heights, NJ

• Addressed daily inquiries and issues from brokers, risk managers, and underwriters regarding loss sensitive accounts handled by AIG’s Fusion Group
• Tracked all accounts through the adjustment process. Provided updates to underwriters and brokers; reviewed and invoiced premium adjustments
• Prepared collateral/security reports for the Credit Department, handling all collateral confirmations, returns, and reductions