Product Delivery Manager
Running sprints for responsive redesign to optimise for all devices to support the trend towards mobile browsing, resulting in an increase in conversion by approximately 30% year on yearDelivery of new search API with improved caching (cache hit rate changed from 10% to 60%) and response times (from 8 seconds to 0.5 seconds)Implemented search form and filter validation to reduce Zero results from 10% to 1.8% of all searchesSprint cycle turnaround from monthly delivery to fortnightly first with uk-based development team, latterly with India based Dev teams Implemented new first line support and triage process, selecting new support partner and integrating with new site monitoring partner and existing issue tracking products