Owen Craft Email & Phone Number

Cincinnati, Ohio, United States

Daytona Beach, Florida, United States

• This position was responsible for driving revenue for all of NASCAR’s 12 owned tracks across the country.
• Responsible for making 120+ outbound calls to prospective ticket buyers every day.
• Actively sell individual, season, premium, and suite ticket packages at a national scale.
• Manage customer service for a large book of clients to assist in ticket delivery, resolution, and overall questions pertaining to races.
• Consistently renew, upsell, and cross sell clients to new races or ticket packages.
• Keep a detailed log of all communication with clients through Outreach and Microsoft Dynamics CRM.

Far Hills, New Jersey, United States

• This position was responsible for all ticket and credential operations across all USGA Open Championships.
• Responsible for ticket sales, resolution, and management for all championships through AXS.
• Efficiently create, approve, manufacture, and distribute over 100,000+ credentials in house for all USGA Championships through Accredit Solutions and Zebra for all credentialed stake holders of events.
• Create a fan focused experience for all stakeholders of events by overseeing on site admission gate operations at USGA Championships.
• Work with different departments to meet last minute credential needs, as well as resolve any and all credential issues that occur on site at championships.
• Work efficient and long hours to meet tight deadlines for staff, media, player, club guest, VIP, and other important stakeholders to receive credentials and tickets on time.

Cincinnati, Ohio, United States

• Pro Football Focus is a premier analytics provider for football fans and teams alike.
• Write and produce daily newsletters for subscribers to be posted on PFF website using AP Style.
• Collect and compile data for PFF analysts and personalities to use in their articles and podcasts.
• Manage and create a content schedule for all PFF analysts for release and editor approval of articles.
• Attend to all customer inquiries regarding the service through Zendesk to resolve any and all subscriber issues.
• Maintain and collect payment through a payment schedule for many PFF subscribers.

Columbia, South Carolina, United States

• FiveFest LLC runs one of the largest event venues in Columbia, SC hosting events with upwards of 12,000+ patrons.
• Manage all event operations for all concerts, tailgates, and other events hosted by the venue.
• Oversee gate operations to ensure smooth ingress and egress as well as ensuring a safe venue.
• Ensure the presence of law enforcement and security, as well as act as a liaison between these groups and the venue.
• Oversee all ticket sales, ticket operations, ticket resolution, credential production and distribution before and during events.
• Ensure compliance with all state, city, and county legislature through coordination with Sheriff’s Office and Fire Marshall.

Yearly Masters Tournament employee hired as a food runner on the Clubhouse Terrace and advanced to a server in the Founders Room. This consisted of serving in the premier dining room at ANGC during the tournament serving members, their families, guests, players, and players’ families.

Columbia, South Carolina

This is a volunteer position for the University of South Carolina Interfraternity Council. The Interfraternity Council is a peer governed organization that presides over 20 social fraternities. This position consists of presiding over conduct cases for IFC chapters, where guilt or innocence must be determined, as well as the correct sanctions to be placed.

Columbia, South Carolina, United States

Provide bartenders all the supplies they need in a high speed and high stress environment to maximize sales and the patron experience.

Columbia, South Carolina, United States

Enforce security measures to maintain a safe and enjoyable experience for patrons, as well as keeping bar ice and wells stocked to provide a seamless customer experience.

Columbia, South Carolina, United States

Chair of internal philanthropy affairs for the Mu Lambda Chapter of Phi Gamma Delta at the University of South Carolina. Includes handling organizing all events and overseeing the philanthropy budget.

Work with club membership to create an unrivaled golf experience including clinics, tournament, and other events as well as working under the Superintendent to maintain all features of the course and property.

This job consists of handling all on property maintenance and delegating tasks to other employees from management. Including maintaining and cutting turf and other course features.

Cincinnati, OH

Retails sales associate at REI, a camping, hiking, and other outdoor sports outfitter. This job consisted of outfitting customers for their adventures, answering customer inquiries on product, and running normal retail store functions.

Bachelor Of Science - Bs, Sport And Entertainment Management

Activities and Societies: Phi Gamma Delta (FIJI), IFC Judicial Board, Ducks Unlimited

Education record