An experienced Customer Success Leader working with clients from both the public and private sectors to automate their supply chain processes to deliver cost-savings and to leverage emerging technologies to trace the providence and track emissions of raw materials across the multi-tier supply chain.Throughout my career I have been a Consultant, Project Manager, Programme Manager, Account Manager and Account Director and am driven to ensure customers’ expectations are exceeded, return on investment is met and customer retention is constant.I have developed operational strategies and led teams to maintain, protect and grow multi million annual revenue streams and thrive on understanding and communicating how emerging technologies can assist organisations across their complex supply chains.Specialties:-Platform as a Service (PaaS)Software as a Service (SaaS)Traceability as a Service (TaaS)ERP, S2P, P2P, CRM, ePayments, BPM, BPOShared ServicesDigital TransformationPre-SalesPublic Sector