Owen Harris Email and Phone Number

Track record of delivering customer success with Digital Marketing implementations across multiple verticals: FSI, publishing, media, higher educationDevelop, enable and maintain Adobe Digital Marketing professional services relationships with customers and partners throughout APAC region, with focus on Australia/NZ and AEM/CQ5 web content managementKey responsibilities:Contribute to sales cycle, demonstrations, RFP's, solution mappingConduct and enable business and technical requirements gathering and analysisManage and oversee AEM web content management engagements in Australia/NZMentor colleagues/customers/partner on best practices and strategyFoster Agile culture, coach Scrum MastersTechnology Used• Adobe AEM 6 / Day CQ5 web content management• Adobe Assets/DAM • Adobe Creative Cloud - focus on DPS Digital Publishing Suite• SalesForce SFDC• Microsoft Office Excel/Project/Visio• Atlassian JIRA, Confluence, GreenHopper

• Sell consulting services across all Adobe Digital Marketing solutions• Develop, maintain and own professional services relationships with Adobe customers and partners throughout US and Canada• Evangelise Adobe AEM/CQ5 web experience management• Provide Account Executives & Sales Specialists with “real world” best practices and references during solution sales process• Scope and resource Adobe Digital Marketing implementations• Architect customer CQ5 solution implementations• Mentor colleagues on CQ5 scoping and implementationTechnology Used• Adobe/Day AEM CQ5 WCM/WEM Solution• Adobe/Omniture SiteCatalyst, Search & Promote, Test & Target• SalesForce SFDC• Microsoft Excel/Project/SharePoint• Atlassian JIRA, Confluence, GreenHopperAchievements• Exceeded 2011 personal consulting services bookings and revenue target per annum (>USD3M combined)• Grew Consulting Services revenue for territory by >75% YOY

Founding DJ, host of the "Kiwi Brunch" slot Sundays 9am-12pm, CHIRP Record Fair & Record Crawl enthusiast, avid ambassador of NZ music.

• Developed, maintained and owned technical relationships with Day customers and partners throughout US and Canada• Manage Day US-wide dispersed consulting services team.• Implemented PMO to standardise methodology across projects.• Liaise with R&D in Switzerland to drive product enhancements and customer enhancements/requirements.• Enable Day Sales Executives and Partners to effectively co-sell, integrate and implement Day solutions on enterprise accounts.• Generate and review services proposals, architecture, scoping, project planning, training needs and risk mitigation plans.• Educate customers and partners on Day's current technologies.• Served as liaison between customers, partners and Day Product Management, Professional Services and Support.Technology Used• Day CQ4/5 CMS• Atlassian JIRA/GreenHopper• Microsoft Excel/Project• NetSuiteAchievements• Exceeded personal services revenue target per annum (>USD1M)• Grew Consulting Services revenue for territory by >25% YOYDay Software was acquired by Adobe Systems December 2010.

• Served as Architect, Project Manager, and Consulting Account Manager for multiple Sun projects and clients.• Managed teams of consultants at client engagements.• Served as liaison between Sun customers and Product Management, Engineering and Technical Support.• Performed requirements analysis, project definition and planning.Technology Used• Day CQ4• Sun IDM• Sun Secure Global Desktop• Microsoft Project• Atlassian JIRA Achievements• Delivered USD1M+ in Sun identity Management (iDM) and Secure Global Desktop (SGD) consulting services in 2007

• Responsible for the implementation of 25+ Day Communiqué projects in US across diverse customer • Created, presented and sold consulting services proposals to Day customers.• Managed teams of consulting partners implementing Day and Vignette ECM & WCM solutions.• Developed and delivered seminars on technical architecture and project management to customers and consulting partners.Technology Used• Day CQ4• Microsoft ProjectAchievements• Delivered USD1M+ in Day & Vignette WCM Consulting Services.• Grew Consulting revenue by >25% YTD 2006

• Management of US/Global technology projects• Conduct Business Requirements Analysis and System Design for infrastructure and software application projects.• Integrate Day products with various systems, including Java Application Servers, Databases, and Web Servers.Technology Used• Day CQ3• Microsoft Project• iPlanet Webserver• Adobe DreamweaverAchievements• Managed global implementation of Day CQ WCM/CMS, driving USD5M+ annual IT cost savings.• Managed consolidation of DHL Latin America/US Proxy Servers• Implemented and managed internal IS Intranet site and content

multiple infrastructure and software application projects.• Ongoing consultation with Netscape/iPlanet on requirements and architecture for global DHL Email/Calendar/Web Server solution. Technology Used• iPlanet Suite• Microsoft Frontpage/IIS• SQL• UnixAchievements• Authored White Paper on RIM BlackBerry as potential corporate mobile solution for DHL US• Implemented iPlanet Suite solution for Email/Calendar/Web.• Implemented/managed DHL Systems intranet site.

• Responsible for multiple applications end-to-end, including critical Billing Customs, Customer Services & Marketing applications.• Managed Computer Operator responsible for daily operations.• Rotating 24x7 on-call on monthly basis for overnight support• Created/managed user accounts for DHL NZ and Fiji officesTechnology Used• SQL• Unix• iPlanet Directory/Calendar/Mail Server AdministrationAchievements• Migrated Wyse terminal > Windows NT 4.0 intranet across DHL NZ and Fiji• Executed Uniplex > Netscape/iPlanet migration throughout NZ, Fiji, and Australia, providing fully connected, standards-based solution.• Managed IBM S36 > Unibol migration project, driving billing efficiencies.

Volunteer DJ from 1988 onwards, with focus on curating and producing program specials on various artists, genres, and labels, as part of the Sunday Surprise and Wednesday Special weekly series. Alongside specialist interviews with local and visiting artists, in 1992 I scripted, voiced and co-produced the first radio document on legendary NZ band Split Enz, "Letters to my Frenz" http://www.mixcloud.com/oharris69/letterz-to-my-frenz-part-1-beginning-of-the-enz/As part of a rediscovery of bFM's past, featured in Episode 23 of the 95bFM Historical Society http://www.95bfm.com/default,192054.sm