Helping companies optimize their business with NetSuite.

My primary focus will be scaling Zone's operations as we continue to experience record growth, enter new markets, and expand our products & services.

In the 4 years in the role, I grew the Professional Services team 1500%. Oversaw NetSuite projects of all shapes and sizes. Built an implementation team for a revolutionary new billing product from the ground up. The thing I'm most proud of about my time in the role was the relationships I developed and the careers I helped to bolster along the way. We continuously get smarter as a group and push each other to keep advancing. There is simply no way I could have been successful in this position without a fantastic team to support me.

Netsuite Certified ERP Consultant.Netsuite Certified AdministratorWorking on a variety of projects spanning several industries. Specializing in Netsuite Implementations and services work.

Netsuite Certified ERP Consultant.Netsuite Certified AdministratorWorking on a variety of projects spanning several industries. Specializing in Netsuite Implementations and services work.

Oversee the company's Netsuite environment.

Netsuite guru focused on systems/process improvement inside the finance organization. Additionally, support various stakeholders across the company with their Netsuite experience as a CRM, ERP and more.

Supported marketing, account management and business development units with weekly and monthly reportingCompany wide support in building and manipulating queries to extract data from NetsuiteGathered requirements from stakeholders of various levels and communicated system changes to development teamAutomate/systematize several aspects of regular reporting in order to increase productivity

Maintaining and developing client’s online, relational databaseSuper User access to the company’s proprietary informationRoll out 2 to 3 new versions annually to constantly meet developing corporate needsCoordinate production and development of the application remotely

Assisted in the planning and launch of the company in various areas, focusing primarily on IT, operations and financial planning.

Creating systems with a focus on developing a franchise modelSystematizing the receiving, inventory and food costing proceduresTeaching employees new process and procedures to capture critical data used in business analysis

Worked on a short term project to recalculate the commissions for the year. The project was entirely based in Access. It was more or less condensing an entire year's work into a 4 week project.

Nenegotiated terms with vendors/suppliers; halted rampant waste; and unified front- and back-of-house staff to create a cohesive, cooperative team committed to premium guest service and optimum profitabilityCalculated food costs to find and eliminate areas of excess wasteCut food and labor costs by 3% while increasing sales, food/service quality and guest satisfactionCreated, developed and implemented all formalized operational systems and procedures including employee handbook, flow charts, forms, check-lists, server/bartender/kitchen associate job descriptions and incentive programs.Managed 22 shift associates including wait staff, bussers and bartenders; selected to train all new employees via ten day formal training program.Key Holder

Senior Business Analyst (2009 • 2010)Designed the order tracking database that is the backbone of the company operationsReduced the number of printed pages to complete a sale from 8 to 0Reduced time to process an order from 4 business days to 1 hourEliminated several back office positions by streamlining the order processReduced the percentage of errors in payment from 21% to 7%Director of Operations (2008 • 2009)Oversaw the processing, account reconciliation, administrative, complaints and commissions personnelTransitioned the sales and processing department to a paperless environment.

Build and deploy company hardware (computers, printers etc.)Complete a full asset inventory for the IT department

Eliminated 100 man-hours from the monthly commissions process through automation of the selling processCreated and refined new reports to help upper management make informed decisionsRedesigned company budgeting and forecasting templates

Residential home loans, both purchases and refinances.

Refined the month-end process between the financial and reporting systems.Created several reports for a the roll-out of a currency management portfolio.Reviewed a large volume of client statements for errors.Monthly/Quarterly ad hoc reports for clients and upper management.