Owen Miaskowski Email & Phone Number

Kingston, Ontario, Canada

Kingston, Ontario, Canada

As an Orientation Coordinator, you are responsible for managing a sub-group of 5-10 Orientation Leaders to ensure that they receive proper training and support to thrive in a team-based leadership environment.Within the Academic and Campus Supports branch, I, alongside 5 other Orientation Coordinators, are responsible for ensuring that the largest student run orientation within Canada universities runs efficiently and fosters a positive environment. We will coordinate alongside our Academic and Campus Supports chair to ensure that all logistic and administrative information is prepared and produced properly.Academic and Campus Supports Coordinators are responsible for all administrative information that will be presented to incoming students to Queen's University. This includes the facilitation of Queen's University specific traditions. There is large emphasis on ensuring that students receive all adequate information to prepare them for a stressful time away for many who are living alone for the first times in their lives. We are there to help guide them and direct them toward campus supports while also providing our platform to give support.

Kingston, Ontario, Canada

Queen's University Internship Program (QUIP) prepares prospects in navigating career fields following their studies.Within this program, there is emphasis placed on time management as prospects balance a full course load alongside a series of trainings in how to conduct a proper job interview, prepare a resume, prepare a cover letter and learning to build a career-focused social network.Within my time in the program, I have had the privilege of meeting a series of employers within the Human Resources (HR) department in Kingston and surrounding areas. Furthermore, I have been fortunate enough to be exposed to individuals working within the Canadian government.QUIP has taught me a series of life-long skills that I will carry with me for the rest of my life. Being able to articulate what makes you a good prospect for job recruiters teaches you large interpersonal and communication skills. Without this opportunity, navigating relevant career fields would be less comprehensive.

Kingston

Responsible for identifying and reducing on-hand, high waste food items by analyzing sales reports and observing purchasing habits of customer. Decreased weekly waste amounts by 5% by creating “ad-hoc” counts and strictly limiting inventory.It is required that you anticipate customer and store needs by constantly evaluating the environment and customers for cues. The most important goal for me as a supervisor is to ensure that all customers feel seen and heard.I am responsible for communicating information to the manager so that the team can respond as necessary to create the Third Place environment during each shift. At times, my role requires me to mitigate conflict with both team members and customers by establishing common ground.Assisting with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributing to a positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.Delivering legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Following Starbucks operational policies and procedures, including those for cash handling and safety and security to ensure the safety of all partners during each shift. Providing high quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Following health, safety, and sanitation guidelines for all products. Maintaining regular and punctual attendance.Skills: cash handling, time management, leading a team of 30+ people, food handling, customers relations, upholding standards including cleanliness and food safety, coaching and development a team, de-escalation and conflict management, inventory management including ordering and mark-outs, problem solving.

Kingston

During my time with Starbucks, I have been relied on in the assistance of running events that are initiated locally by my respective employer.Within my four years working at the company, I have partaken and participated in the management of several events that raise awareness for on-going issues within the community and contribute financially through fundraising.By helping manage events, I was required to utilize strong communication skills and needed to be extremely initiative and independent when trying to plan and set up events. Attention to detail was a crucial component I relied on within this role as it was important to me to ensure that all participants felt as if the events were planned meticulously and ran smoothly. Events:• Coldest Night of the Year (2020/2021/2022/2023); Organized walks in frigid cold temperatures to raise awareness and funds for local communities experiencing poverty, homelessness, hunger and hurt.• Uxbridge-Scugog Animal Shelter (2020-2021); Raised funds and awareness through raffles for an Uxbridge local animal shelter. Done through advertisements, community engagement, and organized team walks.• Kingston Pride Parade (2022-2023); Organized and participated in the set-up of the Kingston Starbucks Community's respective float. This required intensive planning and organizing, ensuring that products we delivered to crowds of individuals were up to top-tier standard. Furthermore, building a network of employees to participate required intensive networking and interpersonal skills to ensure we had a high turn-out rate to build more awareness for the LGBTQ2S+ community within Kingston, Ontario.

Kingston, Ontario, Canada

The expectations of this position required strong communication and leadership skills.As an Orientation Leader for the Arts and Science Undergraduate community, I was required to partake in a series of trainings which prepared me to facilitate a positive environment for incoming first-year students.Trainings included ableism, accessible customer service, human rights, bystander intervention and facilitating positive and safe environments. These trainings allow for Orientation Leaders to deliver an equitable experience that incorporates communities equally without judgement. Queen's University is constantly working toward creating a safe environment for students and it is crucial to instill these morales onto incoming students. I was responsible, alongside my co-leader, in managing a group of 12 different first-year students and integrating them into the Queen's University community. Through ice breakers, group socials, and team-bonding experiences, we were able to assist in the forming of networks for incoming students who lacked feelings of social belonging prior to orientation.

Kingston, Ontario, Canada

Security patrolling. For students by students, the Queen's Student Constables (QSC) seek to engage in a peer based security service to reduce mistrust around law enforcement used on campus.Within this role, I was expected to act independently and make decisions to ensure that all students are safe at large events organized and passed by Queen's University and the Alma Mater Society (AMS). Through a series of trainings pertaining to security work, I was able to execute this flawlessly in this job.As a constable, you are responsible for managing and mitigating crowds of over 500 students to ensure their safety while protecting their experience. It is important to balance being a friendly face while showing assertiveness to ensure that all students understand they must behave in a cordial manner in large crowds which can invoke feelings of recklessness and excitement.Constables are responsible for ensuring students are engaging in safe alcohol practices and protecting the Queen's University experience. As a constable, you must ensure that no student is partaking in dangerous behaviour and maintaining a stable blood alcohol limit (BAC). When students appeared to be overly intoxicated, it was our mission to ensure that they all felt safe, supported, healthy and had a safe ride home or walk via Queen's University specific services such as Walk Home which serves to walk home students that do not feel safe taking a route home alone.