Owen Miller Email and Phone Number

Manage public and corporate membership recruitment and retention efforts across the Association.Oversee the Association's finances and create and update annual budgets. Provide reports to the Board of Directors quarterly. Manage event budgets to determine income/loss from events.The American Suppressor Association (ASA) is the unified voice of the suppressor industry. The mission of the Association is to unite and advocate for the common interests of suppressor manufacturers, distributors, dealers, and consumers. The Association's principal initiatives focus on state lobbying, federal lobbying, public education, and industry outreach.• Increased annual revenue for the Association by 55%• Increased annual fundraising and donation revenue by more than 1,000%

Manage all public outreach on behalf of the ASA to increase public visibility. Chair of the Outreach Committee for the organization, responsible for new member engagement and retention. Develop and distribute membership materials in the form of newsletters, blog content, social media interaction, and email. Coordinate trade show and event participation for the organization. Develop and distribute suppressor compliance materials as part of ongoing public and member education initiatives.• Increased membership in the Association by 538%

Designed, implemented, managed, and audited programs to ensure compliance with all applicable federal laws related to Bureau of Alcohol, Tobacco, Firearms& Explosives and State Department, Directorate of Defense Trade Controls, and International Traffic in Arms Regulations.Lead Gemtech's successful completion of multiple BATFE compliance inspections, including multi-location inspections and inspections of related affiliates. Directed FFL/SOT issuance and renewal, and ITAR registration for multiple manufacturing locations.Represented Gemtech and the American Suppressor Association before members of Congress, BATFE, and the Congressional Sportsmen’s Caucus on suppressor related legislation and issues.

Promoted to Director of Sales in October 2014, to implement a reorganization and turn-around plan to increase sales. Created a commissioned sales representative program from the ground up, and restructured customer service organization to drive improved service levels. Implemented new distributor strategies, and performance based incentive programs.

Sales & Product Technical Support. Inside/Outside Sales, focused on medium to large key accounts and US Government (non-Military) clients.

Identified and investigated fraudulent credit card transactions for Expedia.com US, International and Hotels.com platforms. Developed cases to present to law enforcement to effect arrest and prosecution of criminal activity. Worked closely with police detectives, federal agents and district attorneys and prosecutors. Created and implemented fraud investigation policies and procedures and managed the investigative activities of junior investigators and a team of fraud analysts.• Investigated illegal activity that resulted in the arrest of over 600 offenders.• Guest Speaker/SME to the Merchant Risk Council, International Association of Financial Crime Investigators and other industry and law enforcement conferences throughout the US.• Investigated several high-profile International fraud cases, including the case of Elliot Castro detailed in the book "Other People's Money":http://www.amazon.com/Other-Peoples-Money-Britains-Fraudster/dp/0330446010http://www.imdb.com/title/tt0801691/

Analyze customer purchases to identify fraudulent transactions. Cancel fraudulent orders and analyze cancellations to provide investigative leads to Law Enforcement Liaison for further investigation and referral to law enforcement.• Highly successful at identifying fraudulent transactions with extremely low chargeback rate.• High performance resulted in promotion to assist Law Enforcement Liaison on in-depth investigations working closely with local and Federal law enforcement agencies.

Contract Fraud Analyst at Expedia, Inc. First fraud analyst hired by Expedia. Initial team member on the newly created anti-fraud program at Expedia responsible for stemming losses associated with fraudulent credit card purchases resulting in chargebacks. Assisted in the implementation of risk-based screening criteria and the development of anti-fraud software to analyze suspicious purchases across Expedia platforms worldwide.• Analyze transactions to identify credit card fraud.• Establish criteria that identify potential fraud to adjust existing fraud scoring model.