Delivering and assessing units from the national business training package to certificate III level with Key Employment clients.

The key purpose of this position is to provide high-quality Access Technology services, including assessment, training and support, to empower Vision Australia clients to take advantage of available technology to help them achieve the possibilities they choose in life.

Coordinate all aspects of Social Futures’ online presence and marketing strategy. Working with the Communications and Engagement Manager, the post-holder will plan, develop and execute a range of digital and online marketing activities to support the organisation’s strategic goals, and in line with the organisation’s brand guidelines. This will include the overall management of our website/s, our electronic direct marketing program, social media activity and some intranet requirements.

Managing corporate digital media production projects. Negotiating with clients and stakeholders and leading diverse production teams of designers, copywriters, content and software developers to create successful cross media and technology based products for online and mobile platforms. Producing audio and video, copy, graphic design content and front and back end website development.

Sourcing and developing course content and assessment materials. Instructing students. Assessing students competency. Teaching related administration.

Provide in class and tutorial support for students with disabilities studying information technology subjects.

Customer contact and CRM data input, administration and troubleshooting for student enrollments.

Strategy, Design, Development, Customer and User ExperienceWeb, Mobile, CMS, Social, Editorial, SEO, Video, Audio, Accessibility

• User Experience Strategy: iterative re-design and user testing which kick-started sustained traffic growth to the SCU website http://scu.edu.au. The SCU website now attracts over 1 million page views a month and 10,472,592 from January 1 to July 31 2014. Visitors to the SCU website spend an average of 5 minutes and 12 seconds, up from 2 minutes in 2011, with a bounce rate of38.40%, down from 68% in 2011. This has resulted from a user interface design, information architecture, content, search engine optimisation and accessibility improvement strategy. • Change Management Strategy: addressing the SCU’s ongoing website governance culture, quality assurance, web standards and best practice through developing, facilitating and delivering the SCU Web Skills Seminars series. This annual seminar series focuses on developing awareness and skills for site administrators and content contributors in writing for the web,search engine optimisation, accessibility and using the University's content management system.• Social Media Strategy: for managing SCU’s social media presence. Facilitated management and staff consultation to develop policies, procedures and guidelines and provided ad-hoc advice on a range issues. The SCU page has gained more than 7,000 likes since January 1 2014 and has a reach of 4,500 https://www.facebook.com/southerncrossuniversity.• Content Strategy: development of content for the website, SCU on iTunesU and the UniSCU YouTube Channel which had over 3,000 views and 10,000 minutes watched in July 2014 https://www.youtube.com/user/UniSCU.

• High level strategic leadership in delivering high quality web design, content development, management, project management, administration, training and support.• Develop information architecture, navigation and user experience design standards to meet web design best practice and corporate identity protocol requirements.• Research, source, develop, configure and implement new web based software tools to current project management standards to enhance interactivity, service delivery, information and customer relationship management capabilities.• Develop search engine optimisation strategy and impart skills into content manager capabilities including keyword research, inbound link building, competitor analysis, content/structure optimisation, analytics reporting and analysis.• Develop and administer content manager access permissions, publishing workflows, version control and quality management auditing in compliance with AQTF and ISO certification. • Servicing and integrating with all aspects of community/corporate relations, executive services, media, marketing, advertising, communications, course information and promotions functions.

Developing content materials, preparing tutorials and delivering training sessions. Assessing competencies against learning objectives.

Supervising the production of Web site projects. Responsibilities included planning, quoting, budgeting and scheduling of production, software testing and client liaison. Managing studio equipment purchases, maintenance and repairs. Developing copywriting and advertising campaigns for clients and Motive Media.

Responsibilities included planning, quoting, budgeting and scheduling of production, software testing and client liaison. Managing studio equipment purchases, maintenance and repairs. Training staff in the latest production techniques.

Responsibilities included managing the production of CD-ROM and Website training and marketing products. planning, quoting, budgeting and scheduling of production, software testing and client liaison. Managing studio equipment purchases, network, maintenance and repairs.

Responsibilities include designing multimedia solutions to meet customer requirements, computer based marketing and training, instructional design, planning, quoting, budgeting and client liaison, managing studio equipment purchases, network, maintenance, repairs and hiring creative. Contracting to other companies and agencies. Clients include Scarlet Multimedia, Poppe Tyson Interactive, Alpha Multimedia, Info Link, Mine Technik Australia, Bob Panich Consulting.

Developing interactive content for mining equipment training products. Programming simulations of underground long-wall coal mining for Australian applications. Editing photos and video of equipment. Working with instructional designers and engineers to ensure information was accurate and targeted at relevant audience.