As a self-employed professional with a passion for overcoming challenges, I bring a wealth of experience in transforming operational chaos into streamlined efficiency. Throughout the past several years, I have provided valuable assistance to diverse clients and organizations, addressing operational challenges and enhancing value on a project-by-project basis. My expertise spans various areas crucial to effective business operations, including sales, logistics, real estate, risk, and business management.

My technical and management expertise has been instrumental in the production of high-profile projects, including national TV spots, corporate content, documentaries, and Oscar-nominated feature films. My impact extends beyond the silver screen to a diverse range of events hosted by Ivy League universities, community-based and national non-profits, road race/festival organizations, and private clients. In these settings, I've applied my technical and management expertise to elevate experiences, enhance value for stakeholders, and strengthen relationships with communities.

Recognizing an untapped market, I embarked on a journey to develop an indoor children's play center. This endeavor quickly took shape as I built a comprehensive team of stakeholders. As the driving force behind the project, I spearheaded the development of the 8,700 SF indoor play center, overseeing aspects including funding, unique design and construction needs, specialty vendor collaborations, insurance, FF&E, and ultimately orchestrating pre-opening and grand opening operations as the General Manager.The project gave rise to additional ventures, including a medical facility, freestanding car wash, and an upcoming restaurant. My tenure concluded in the Fall of 2021. Now under new ownership, the venture continues to thrive and serve the community.This experience underscores my proficiency in:Research | Fundraising | Communications | Team Building | Operations ManagementThis multi-year initiative is a testament to my business acumen and entrepreneurial spirit. It involved a diverse spectrum of specialties, starting from ideation and market research, progressing through fundraising, physical shell construction, tenant design & buildout, to the custom design, manufacturing, and installation of the largest indoor climbing structure in New England (at that time). The culmination included launching the operation, encompassing hiring, training, and executing a grand opening.

My success GM showcases capacities for self-directed productivity and abilities to meet the diverse needs of our dynamic and fast paced operation. I spearheaded initiatives to enhance operational efficiency, ensure compliance, and elevate the overall value we deliver to our guests. By strategically focusing on critical areas of operations, I played a crucial role in shaping West End's success and contributing to its continued growth.** Achieved consistent sales performance across the organization, leading to sustained annual double-digit growth throughout my tenure as General Manager.** Propelled top and bottom line growth by enhancing guest experiences, reducing pain points for our team, building community relationships, and refining the brand's online and onsite presence.** Recruited, developed, and mentored a dynamic team of over 70 employed team members, elevating the the guest experience for nearly 200,000 visits annually.** Accountable to ownership for all guest facing operations including our high volume scoop shop, food truck, concessions area, family attractions, Fall Festival, and event space.

Driven by a passion for business operations, development, and entrepreneurship, I proactively approached the ownership of a thriving small business to offer my expertise and drive mutual success. This proactive outreach resulted in a dynamic collaboration, where I seamlessly transitioned into the role of a freelance project manager, idea sounding board, and hospitality consultant for the organization.

Having successfully managed the PNC Bank account during my tenure at The Breakers Hotel, my proficiency and dedication were recognized by a Senior Vice President, leading to my handpicked appointment for continued collaboration on several critical PNC events hosted at The Breakers Hotel. Entrusted with the responsibility of enhancing the caliber of PNC Bank events, including a high-profile Board of Directors Meeting and a Sales Leader Incentive Trip, I seamlessly leveraged my background as a former manager at The Breakers Hotel and demonstrated aptitude in operations management.This strategic appointment not only underscores my expertise in delivering exceptional results but also highlights my ability to navigate the intricate landscape of event design and execution for esteemed clients. My role in this pivotal position speaks to my capacity to consistently meet and exceed the expectations of high-profile clients, showcasing a proven track record of excellence in the dynamic and demanding realm of operations and technical event management.

Distinguished for my dedication to our clients, operational excellence, and communication skills, I earned a significant promotion to a coveted and rarely available Sales and Project Manager position. In this role, I showcased unique talent for bridging a common communications gap between intricate technical requirements, operational confines, creative design, and client expectations, resulting in successes for my team and our clients.As the youngest sales manager across the organization by nearly a decade, I leveraged this opportunity to establish mentors throughout the company, fostering a commitment to lifelong learning and professional growth. While flourishing in this role, it became evident that my long-term aspirations and skill set did not align with the resort's career trajectory. In a display of goodwill, I resigned from my position with a lengthy notice and worked to ensure a seamless transfer to incoming management. Despite my imminent departure, my senior director extended one last effort to retain me—a testament to my demonstrated value. This chapter not only highlights my ability to excel in complex roles but also underscores my commitment to personal and professional advancement.

Drawing on my upbringing and education in music and performance, coupled with my experience volunteering at performance venues and on theater productions, I joined the team at The Breakers Hotel with their in-house production team, providing technical support for high-end social events and corporate conferences.** Collaborated seamlessly with vendors and freelance labor to curate exceptional events, ensuring a meticulous focus on high-level aesthetic detail and safety throughout the implementation and strike of production elements for clients.** To guarantee the success of each event, I took charge of the setup and implementation of all production elements, spanning AV, lighting, rigging, electrical, and networking. I worked cross-functionally with other departments, facilitating last-minute changes or layout shifts to accommodate the evolving needs of the client.** Established and maintained strong relationships with clients, A-list entertainment and managers, as well as keynote speakers and executives, further contributing to the overall success and reputation of The Breakers Hotel as a premier venue for top-tier events.

In tandem with my studies at Berklee College of Music, I played an integral role at a prominent family-owned instrument rental and repair shop. Drawing on my extensive background as a cello student since the third grade, I served as a part-time rental inventory coordinator, responsible for quality control and basic repair for cellos. Additionally, I undertook various tasks delegated by the rental shop manager. Managing a large inventory exceeding 10,000 instruments, I consistently embraced a multitude of projects, showcasing adaptability and a strong work ethic. This experience not only allowed me to contribute significantly to the shop's operations but also provided a dynamic environment where I continuously honed my skills.