Weilun Chen

Weilun Chen Email and Phone Number

Software Quality Management
Weilun Chen's Location
New Taipei City, New Taipei City, Taiwan, Taiwan, Province of China
About Weilun Chen

Summary:Seasoned Program Manager with 8 years of experience in the modem/Wi-Fi area to collaborate with cross-functional teams to deliver qualified products on time. Successfully completed multiple analyses of issues, which were highly praised by clients. Adept at excellent communication, collaboration, and data analysis skills.Highlight and Accomplishment:- Root cause, failure mode evaluation finish within one week- Resolve 75% of carrier account issues by initial cross-functional team handling process- Eliminated RMA TOP2 issues from occurring in subsequent products by insight analysis- Improve 43% modem issue fixed by initial troubleshooting mechanismTask force and project leaderGoogle:- Managing the Dogfood quality of Pixel connectivity areas- Modem/Wi-Fi behavior insight analysis- Improve debug flow to be more efficiently- Propose a new mechanism to simplify the logging processHTC:- Managing the Dogfood quality of mobile phone connectivity areas- Conducted quality assessments to make sure the quality met the standards of TAAmtran:- Establish/Execute the full testing of the product to ensure the product quality

Weilun Chen's Current Company Details

Software Quality Management
Weilun Chen Work Experience Details
  • Google
    Quality Assurance Manager
    Google Jan 2018 - May 2023
    New Taipei City, Taiwan
    Project management- Organize the dogfood issues, metrics, and user sentiment feedback to deliver the user impact- Cooperate with the engineering team/test team to secure the product quality- Act as the interface between dogfood users and internal teams, while driving issues- Collaborate with the engineering team to build automation tools to assist in troubleshooting- Write a new debugging flow to communicate with stakeholders- Build up the Modem/Wi-Fi quality assurance strategy for stakeholdersCollaboration with the team- Collaborated with the product owner, UX designer, engineering, and QA teams to ensure the deliverables were met.
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  • Htc
    Quality Assurance Manager
    Htc Apr 2015 - Jan 2018
    New Taipei City, Taiwan
    Project management- Organize the dogfood issues to engineer team to deliver the user impact- Follow the user journey to arrange the 101 test for the Modem/Wi-Fi area- Owned, tracked, and maintained areas' details. Reported the status and progress of projects for manager and engineeringCollaboration- Collaborate with the product manager, engineering team and QA team to ensure the quality requirements were met
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  • Amtran Technology
    Software Quality Engineer
    Amtran Technology Aug 2010 - Apr 2015
    Testing- Create 100+ test cases to verify SW reliability- Coordinate the test report then release it to the PM/RD/Factory team- Assist the engineer in repro the issues from the factory and customers, then provide the test report to expedite the debugging process- On-site support customers to debug and resolve issues between engineers and customersCollaboration- Collaborate with PM, and engineers to ensure the TV specs are the same as the requirements from customers
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Weilun Chen Education Details

Frequently Asked Questions about Weilun Chen

What is Weilun Chen's role at the current company?

Weilun Chen's current role is Software Quality Management.

What schools did Weilun Chen attend?

Weilun Chen attended National Taipei University Of Education, Chinese Culture University.

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