Owodele Odukale Mba,Msc Email & Phone Number

Fredericton, New Brunswick, Canada

Cloud AdministrationMicrosoft Dynamics 365System Administration Microsoft Azure andDevOps

Canada

• Set up and configure workstations, including the integration of necessary peripherals and software according to specifications. • Perform hardware checks and provide ongoing maintenance to ensure systems remain in optimal condition. • Design and manage local networks to enhance performance while maintaining security and privacy standards. • Train users on new software and computer equipment to facilitate a smooth transition. • Plan and schedule upgrades and maintenance to minimize disruptions… Show more • Set up and configure workstations, including the integration of necessary peripherals and software according to specifications. • Perform hardware checks and provide ongoing maintenance to ensure systems remain in optimal condition. • Design and manage local networks to enhance performance while maintaining security and privacy standards. • Train users on new software and computer equipment to facilitate a smooth transition. • Plan and schedule upgrades and maintenance to minimize disruptions to ongoing work. • Diagnose and resolve technical issues, including repairs, part replacements, and debugging. • Maintain detailed records of repairs, maintenance schedules, and activity reports. • Address and resolve L1, L2, and networking issues promptly, ensuring seamless network operations across multiple vendors. Show less

Lagos, Nigeria

Lagos, Nigeria

• Level 1 support for all business Solution-Support end user on MS Dynamic AX• Providing support on Microsoft AX Dynamics inventory, production and purchasing modules• Timely log and follow up tickets• Assist IT head on IT Asset Management• Effectively manage bandwidth and seamless connectivity between factories• Installing and configuration of Server, network infrastructures, bio-metrics and CCTV• Perform daily system monitoring, verifying the integrity and availability… Show more • Level 1 support for all business Solution-Support end user on MS Dynamic AX• Providing support on Microsoft AX Dynamics inventory, production and purchasing modules• Timely log and follow up tickets• Assist IT head on IT Asset Management• Effectively manage bandwidth and seamless connectivity between factories• Installing and configuration of Server, network infrastructures, bio-metrics and CCTV• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups• Perform regular security audit to identify any possible intrusions• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities• Providing technical support for system users and making recommendations for improvements in IT system/processes• Implementing security policies and ensuring regular anti-virus updatesManaging networks bandwidth and seamless connectivity between all the company factories.• Managing active directory in Windows Operating Systems.• Manage internal and external team also act and technology resource and escalation point to the company• Conducting training and providing follow-up support with learners.• Providing efficiency of desktop and servers by conducting preventive maintenance.• Providing support on technicality of key business initiative.• Windows server administration and support, installation and configuration of server, managing networkinfrastructures, bio-metrics and CCTV• Provide remote support to customers in Lagos, Ghana and Field sales members.• Providing guidance to users on the use of various softwares and equipment. Show less

Lagos

• Installation, configuration and supporting of Local area network (LAN), wide area network (WAN), and internet system• Branch Rollout – Deployment of IT infrastructure (LAN, Systems, Inverter/ Central UPS power & Peripherals) for new branches• Designed and implemented a centralized helpdesk to provide IT support for the 7 branches• Documenting of problem resolution steps.• Maintaining uptime of servers and network devices daily across Multichoice Nigeria offices.• Managed… Show more • Installation, configuration and supporting of Local area network (LAN), wide area network (WAN), and internet system• Branch Rollout – Deployment of IT infrastructure (LAN, Systems, Inverter/ Central UPS power & Peripherals) for new branches• Designed and implemented a centralized helpdesk to provide IT support for the 7 branches• Documenting of problem resolution steps.• Maintaining uptime of servers and network devices daily across Multichoice Nigeria offices.• Managed installation, configuration, troubleshooting, documentation, and decommissioning of servers and associated equipment and hardware• Installed & maintained servers using Windows server 2008/2012 hyper V,AD, DHCP, DNS.• Backup of email, database and file servers on tapes in library from the NetBackup server.• Maintaining current and accurate house keep and inventory of IT Infrastructures, hardware and resources • Access control management and CCTV Management for staff within the premises.• Providing technical guidance for interns and new hires.• Implemented & maintained a virtual environment for testing applications & disaster recovery procedures• Negotiated, setup and managed a service level agreement to establish an outsource relationship with MultiChoice Nigeria and Mnet Nigeria Limited for 500+ users with full desktop, server, network and infrastructure management.• Management of Qmatic Show less

Planning,Installation and Deployment of ServersApplication Server/ Data Center VirtualizationManaging Server and Network ServicesHelpdesk and Server SupportMaintainance and Installation of desktop PC Hardware and SoftwareSystem Support Personnel

Lagos

UNITE-NG Project ( Windows 7 Enterprise migration)UNITE-NG ProjectMigrating Enterprise-wide: Windows XP to Windows 7 Enterprise Office 2003 to Office 2010 Internet Explorer 7 to Internet Explorer 9

Lagos

Planning,Installation and Deployment of ServersApplication Server/ Data Center VirtualizationManaging Server and Network ServicesHelpdesk and Server SupportMaintainance and Installation of desktop PC Hardware and SoftwareSystem Support Personnel

Lagos

 Assisted in processes involved in modifying server functions Assisted customers in troubleshooting issues relating to setting up accounts with passwords Worked actively performing operations related to software installation, network system maintenance Acted as support personnel for client issues and problems Responsibilities included crimping cables, installation and troubleshooting of systems Installation of Sys aid application, EXP AG… Show more  Assisted in processes involved in modifying server functions Assisted customers in troubleshooting issues relating to setting up accounts with passwords Worked actively performing operations related to software installation, network system maintenance Acted as support personnel for client issues and problems Responsibilities included crimping cables, installation and troubleshooting of systems Installation of Sys aid application, EXP AG Scanner Configuration of outlook for users, Adding/creating mails for users Configuration and installation on Thin Client for users Troubleshooting of systems, Installation and configuration of printers ,Scanners, and other computer related Equipments, provide first and second level end user support via phone and in person Show less