-Provided administrative tasks such as scheduling appointments, managing emails, collaborative document management, and handling data entry. Microsoft Office | Google Workspace (Docs, Sheets, Slides) -Managed social media accounts, create and schedule posts, engage with followers, and analyze performance. Canva | Facebook Business Suite | Facebook | Instagram | LinkedIn - Responded to customer inquiries, provide support, and ensure a positive customer experience. and a favorable brand image. Email | Chat | Microsoft Outlook | Google Mail- Collect, organize, and analyze data to provide insights and support decision-making. Microsoft Excel - Gather information, conduct market research, and compile reports to assist decision-making. Internet Browsers | Online Databases | Google

-Assisted customers in making enquiry,resolving issue via Phone calls,email, social media, live chat-Ensured customers complaint is resolvedAssisted in processing orders and monitoring customers items till it gets to the them-Increased customer satisfaction by 10% within the first few months of working-Achieved 20% sales growth during a specified period.

- carried out lead generation on board of management in schools in India.-Entered data sourced on websites, and social media accounts.- gathered leads information from various information providing sites like Apollo, especially for missing lead information. This leads were generated to assist aspiring students and undergraduate in India so as for them to reach out to their prospect schools information at no stress .