Owys Garaybeh Email & Phone Number

Berlin

As the Founder of InnomaticAI, I empower businesses to grow through AI-driven automation. I lead the development of custom chatbots and call automation systems that increase sales, improve customer engagement, and reduce service workload. Key achievements include: • Boosting client conversions by up to 30% with personalized AI chat solutions. • Recovering 20% more abandoned carts through targeted re-engagement. • Reducing customer service load by 40% with 24/7 automated… Show more As the Founder of InnomaticAI, I empower businesses to grow through AI-driven automation. I lead the development of custom chatbots and call automation systems that increase sales, improve customer engagement, and reduce service workload. Key achievements include: • Boosting client conversions by up to 30% with personalized AI chat solutions. • Recovering 20% more abandoned carts through targeted re-engagement. • Reducing customer service load by 40% with 24/7 automated support. • Automating inbound and outbound calls to streamline communication and sales.My focus is on creating scalable, AI-powered solutions that reflect each client’s brand voice, providing them with consistent, high-quality customer interactions. Show less

Germany

• Automation of processes leveraging AI• Design new processes and improve the current ones• Empower the operation teams with powerful tools and automated reports to spot issues as early as possible• Business owner of the transport management system and responsible of its improvement • Project manager• Continuously monitor the performance of the operational partners• Cooperation with the Freight forwarding and Product & Software Developmentteams

Berlin, Germany

- Process improvement and automation- Automate the reporting system to spot issues in their early stages- Develope a mchine learning tool to select the best carrier- involvement in projects such as the integration of new carriers, contract negotiations and the introduction of new delivery services- Optimizing of existing processes and the design of new logistics processes- Analysis and reporting of KPIS for shipping costs, delivery times- Supporting day‑to‑day… Show more - Process improvement and automation- Automate the reporting system to spot issues in their early stages- Develope a mchine learning tool to select the best carrier- involvement in projects such as the integration of new carriers, contract negotiations and the introduction of new delivery services- Optimizing of existing processes and the design of new logistics processes- Analysis and reporting of KPIS for shipping costs, delivery times- Supporting day‑to‑day operations from warehousing and delivery to customs clearance and delivery to the customer- Identifying opportunities to improve customer satisfaction and delivery performance- Discussing with managers ways of optimising cost efficiency and evaluating the results. Show less

Arnsberg, North Rhine-Westphalia, Germany

- Analysis of the current demand planning process and the Forecast accuracy over the last few years on many different levels.- Implementation of a machine learning model to support the demand planning, S&OP meetings and the sales forecast- participation in different continuous improvement projects as well as pointing out another project suggestions

Amman Governorate, Jordan

- Coordinates with the Clients / Client Representatives for availing their requirements and Send various reports to them according to the frequency such as receipt confirmation, expiry report and CBM report, etc.- Follow up and solve the customer complaints and identify the root cause, and work with operations team leaders to ensure the customer requirements are met.-Provides guidance and support to the warehouse operations team members.- Ensure the process and… Show more - Coordinates with the Clients / Client Representatives for availing their requirements and Send various reports to them according to the frequency such as receipt confirmation, expiry report and CBM report, etc.- Follow up and solve the customer complaints and identify the root cause, and work with operations team leaders to ensure the customer requirements are met.-Provides guidance and support to the warehouse operations team members.- Ensure the process and procedure adherence and that the Inventory Management procedures are followed and implemented.- Conducts studies to determine the most efficient sequence of operations and workflow and recommends methods for maximum utilization of facilities and personnel. Show less

Amman Governorate, Jordan

Jordan

- Trucks capacity utilization.- Put the clients coordination in software .- Check the arrangement of the finished goods using ABC analysis.- Reduces the time needed to load the trucks.

Master'S Degree, Logistics, Materials, And Supply Chain Management

Schwerpunkte: Supply Chain Management Einkauf Outsourcing Technologien und Trends in Produktion, Supply chain und Logistik

Bachelor'S Degree, Industrial Engineering

Schwerpunkte : Logistics and supply chain management Six sigma Total quality management Demand and supply planning

High School, Engineering/Industrial Management, 95.4%