Oxy Rizal Alwinata Kusuma Email & Phone Number

With over six years at Buana Varia Komputama, my role as a Technical Support Koordinator has evolved to specialize in network troubleshooting and lifecycle management of IT infrastructure. Our team has effectively supported server maintenance and network optimization, ensuring operational excellence. Leveraging certifications like MTCNA and MTCRE, as well as Alibaba Cloud expertise, we've enhanced our systems' reliability and performance.My approach to technical support emphasizes proactive problem-solving and user assistance, which has been instrumental in maintaining high service standards. My practical experience in network administration and help desk support is complimented by a continuous pursuit of learning, as evidenced by completing the AWS re/Start Program. This dedication to professional growth contributes to our team's ability to meet evolving technical challenges.