Oya Gürcüoğlu is a Head of Operations at Craftgate. They possess expertise in ux research, user research, business development, project management, market research and 9 more skills. They is proficient in German, Arabic and English. Colleagues describe them as "I had the privilege of working with Oya for six years. She showcased exceptional abilities in UX design operations, product management, and outsourced product development management during that time. Her approach to managing complex projects—from ERP systems to e-commerce, fintech, and blockchain—is remarkable. She blends her deep understanding of end-to-end project management with a strategic mindset emphasizing user-centricity, efficiency, collaboration, and high-quality outcomes. What sets Oya apart is her technical skills and remarkable ability to manage teams, inventories, stakeholders, conflicts, risks, budgets, and production plans with precision and foresight. Her comprehensive knowledge and approach to design operations have significantly improved our work processes, making us more collaborative, efficient, and effective. Oya's leadership in choosing outsourcing partners, ensuring they meet our high standards and integrate seamlessly with our in-house teams, highlights her strategic vision for outsourced product development. Her management style fosters strong relationships with vendors, stakeholders, and team members, balancing each's needs and expectations to drive projects successfully. Her contributions have propelled our work to success and set new benchmarks for what is achievable in design operations and team management. Oya's keen eye for detail, exceptional time management skills, and experience navigating the intricacies of DesignOps make her an invaluable team member for any organization that recognizes the critical role of design operations, end-to-end product development, and team management in achieving business success. Her profound expertise, strategic approach, and leadership qualities are guaranteed to make a significant impact." and "I wholeheartedly endorse Oya, a collaborative and insightful design-focused product manager whom I've had the privilege of working closely with. Together, we tackled numerous projects, side by side, and her skills in product management truly shone through. She effortlessly navigates through challenges, employing a unique blend of planning and strategy, ensuring every product is a success. From harnessing the power of design thinking to meticulously orchestrating product planning and resource allocation, her experience consists of managing projects diversifying from B2B to B2C and Web3. Moreover, what truly sets Oya apart is her ability to foster an environment where innovation flourishes. Her systematic approach to product management, coupled with her focus on teamwork and stakeholder management, creates an atmosphere where everyone feels valued and empowered. Oya is not just a proficient product manager; she's a catalyst for collaboration and innovation. Working alongside her has been both a pleasure and an inspiration. If you're looking for someone to elevate your team and drive results, Oya is the perfect fit."