• Established goals and anticipated requirements, timelines and arrangements for WHUT’s membership, mid-level and major giving programs, including donor cultivation, online giving, and endowed giving• Translated marketing positioning into a customer-facing, integrated messaging experience• Increased booth/actionable leads by 72% through solid planning, event execution and partnering with keystakeholders.• Raised approximately $776,000 in a series of events in one fiscal year• Collaborated with portfolio managers to design in-booth signage, print, online and multimedia assets/materials.•Assisted in the planning of a large scale film screening, handled research and marketing for the event including social media, email blasts, promotions, and in-house visuals and coordinated thank-you gifts for the panelists• Managed all staff departments, scheduling, disciplinary, training, and team building• Documented events with photos and reporting• Managed logistics for 3-4 film screenings for the community for groups of 10 to 500 from $500 to $5000• Negotiated with event show management to realize discounts on show sponsorship participation.• Established and leveraged awareness and communications plans across marketing business solutions.• Tracked and reported results for each filming and managed all event budgets.

• Managed all online activities for 5+ life coaching groups and created a work-in-progress schedule to prioritize launch deadlines.• Provided clerical and communication support for current and prospective subscribers including; word-processing documents, email, phone, and fax communication• Created a mailing list of over 10,000 people in under three months.• Implemented online marketing strategic solutions to have steady revenue gain of 10% over 4 consecutive quarters.• Oversaw the affiliate program: created and sent weekly guided newsletters and promotional displays on personal and business subscriber matters, implemented a link building strategy and monitored for trademark violations• Managed content, layout and design for weekly online internal product newsletter.• Tested and launched marketing campaigns, including email, web and print promotions• Spearheaded search engine optimization (SEO) program for a 40% improvement in ranking and product visibility• Greatly improved the company's online reputation by implementing member reviews• Successfully supervised a team of web developers, prioritized and managed workload to include 1:1 video conference meetings in order to meet deadlines.• Developed guidelines with supervisors to establish work flow and project management.• Offered helpful member support specific to Facebook inquiries.• Created databases to record and track all personnel and administrative actions within the organization• Scheduled and verified appointments and meetings of subscribers• Handled all incoming and outgoing correspondence

• Instructed 25+ students weekly in the areas of vocabulary, grammar, phonics, reading, script, and art• Performed communicative English lessons for low beginner students to high intermediate• Achieved classroom management through mediation, collaborative projects, positive reinforcement, and incentives.• Scheduled tutorials with struggling students in conjunction with main coursework teaching responsibilities• Utilized multiple assessment techniques like tests, quizzes and a game-based learning platform called Kahoot! in compliance with district and state requirements to monitor learning.• Successfully improved student's grammar and vocabulary levels by 60% through written and interactive activities.• Increased student writing averages by approximately 17%• Consistently recorded and reported on individual student progress throughout the school year• Collaborated with teachers to develop a new curriculum and class activities to enhance bilingual program• Enhanced cultural and linguistic knowledge of students and staff

● Responsible for the coordination of financial service and processing of annuity applications for Genworth clientele.● Identified errors and outstanding requirements and communicated this to Genworth and external consumers prior to application processing.○ Issued policies within required 48 hour timeframe with a 85% success rate.○ Increased number of cases worked from 20 per day to 50 per day with an over 90%success rate.

● Advised current, past, and potential students to increase and retain enrollment at the college. Collected, logged, and filled attendance rosters to measure students’ activity in classes and had major responsibilities for auditing student records including the registration, withdrawal, and non- enrollment of students.○ Acted as a member of the Student Retention Task Force, evaluating the college’s social media involvement in order to increase enrollment.○ Registered, dropped, and withdrew 40-50 students daily from classes to assist with schedule changes as needed.

● Responsible for the coordination of financial service and processing of annuity applications for Genworth clientele.● Identified errors and outstanding requirements and communicated this to Genworth and external consumers prior to application processing.